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The Art of Collaboration

Friday, May 9, 2008 from 8:00 AM to 10:00 AM (ET)

Columbus, OH

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Workshop Registration   more info Ended Free  
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The Art of Collaboration

Frame the subject, scale the image, calculate your angle, look for the negative space, find the source of light, pay attention to the shadows. Sound like an Art Class? How about a world-class workshop on improving service and collaboration?

You need more than a blank canvas, a paintbrush, and some paint to create a masterpiece. The tools are important, but the artist must collaborate effectively with the tools to bring a canvas to life.

Creating a service experience requires the same approach.  Again, the tools are important, but the key ingredient is collaboration.  How does your team find common ground, agree on a direction, focus their talent, and create the next masterpiece – a superior service experience for your customer?

You are invited to spend a few hours exploring the “art” of collaboration and service. This edgy and innovative session will literally challenge how you view your organization, your team, and your customer.  This presentation will give individuals and teams insight to a new method for understanding and making the most of individual perspectives to create exceptional customer experiences. In this session, you will learn how to:

  • Improve collaboration by leveraging knowledge, experience, and your work environment to it’s best advantage.

  • See people, problems and opportunities from a variety of perspectives and better engage people in the process of service.

  • Expand your thinking to use tools and resources in more inventive (higher return) ways.

  • See the scope/scale of service from the customer and employee point of view, and how to enlist the help of both in service.

  • Make your work environment a place where customers and employees want to be.

The Artist/Facilitator:  Jeffrey A. McClain, Ohio

The artist/facilitator is the owner/founder of resourcesolutionsinc (1993), an Organizational Strategy, Design, and Development Consulting firm. Jeff is an internationally recognized consultant, speaker, writer, and advisor to Leaders and Businesses in several industries.  He is known for innovative perspectives that provide unique solutions to his clients.  He draws inspiration from the observation and study of the parallels and intersections between business and art. His thorough understanding of point of view, scope, distance, detail, source of light, scale, interpretation, and values, provides insight to his consulting practice as well as his ability to express his ideas on canvas. Jeff emphasizes abstract art and thinking, as a way for individuals to explore new perspectives that enrich a creative and innovative work environment, and society.

When & Where



sparkspace
300 Marconi Blvd
Suite 206
Columbus, OH 43215

Friday, May 9, 2008 from 8:00 AM to 10:00 AM (ET)


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sparkspace



sparkspace is the most exciting retreat center on the planet. Located in Columbus' vibrant Arena District, sparkspace helps teams and individuals invent new possibilities through unique meeting spaces and innovative programs.