**This is Day Two of the Volunteer Management Series**

When a volunteer program has a solid foundation, it can look forward and begin to determine the true impact volunteers have on the nonprofit as a whole.  Strategic considerations are part of capacity building and volunteer program enhancement.

 }       Developing a mission, vision, and priorities for a volunteer program

 }       Ethical considerations for a volunteer program

 }       Developing an evaluation process for a volunteer program

 }                Developing outcomes for a volunteer program

Kathleen's Background

Since 1984 Kathleen McCleskey has developed and presented workshops to over 15,000 participants.  These workshops included participants from diverse backgrounds, education, nationality and heritage.  The workshops she delivered were conducted in the United States, Egypt, Spain, Guam, Germany, Holland, Korea, Canada, Malawi, and Belgium.

Kathleen is a certified strategic planner in the Cornerstone Organizational Planning© process.  Although she has conducted "how to" training in strategic planning, as well as worked with organizations in the area of strategic planning, she is now certified in this process.  The process fits exceptionally well with her philosophy of how an organization can work effectively and achieve commitment from all its members.

Kathleen has maintained an on-going training and curriculum development relationship with the Graduate School since 1985 and since 1989 maintained a relationship with the Corporation for National Service and AMERICORPS.  She has also presented webinars for ASAE and Stevenson Inc. on managing volunteer resources and nonprofit topics.  She has also and worked with numerous nonprofits such groups as SAE, MADD, Lance Armstrong Foundation, and others.

Kathleen has received numerous awards. In 2001 and 2007 the Graduate School USDA named her one of the top trainers in the nation.  Other awards include several government service awards (Civilian Patriotic Service Award, Civilian Service Award), the Army's Emma Baird Award, and in 2000 the Harriet Naylor Distinguished Member Award from the Association of Volunteer Administration.

Kathleen has a Masters of Human Relations from the University of Oklahoma and a Bachelor of Arts from the University of Maryland. She has co-authored a book on interviewing skills and a second book on Community Connections.   She conducts online courses for graduate and undergraduate students at the University of North Texas. The courses include: Volunteer Program Planning and Evaluation, Leadership Theory and Practice for Volunteer Managers, Volunteer Management Concepts and Applications, and Social Evolutions of Contemporary Volunteerism.   She has also developed two online continuing education courses – Are You Really Ready for Volunteers and Seven Steps to a Successful Recruitment Campaign. She currently lives in Liberty Hill, Texas.