Hostage Negotiation Concepts for Dispatchers

HOSTAGE NEGOTIATION CONCEPTS FOR DISPATCHERS
Hostage Negotiation Concepts introduces the dispatcher to principles and techniques of hostage/crisis negotiations. Students learn how to recognize potential crisis callers and situations, and learn to apply negotiation techniques during these incidents.

The class also gives dispatchers an understanding of the roles within hostage negotiation teams, an overview of the use of tactical teams, and an understanding of how the operations of both relate to communications/dispatch.

Instructor: Rebecca Scally, La Mesa Police Department

P.O.S.T. Plan IV

What Others Have Said About This Course:

• "The instructor had a lot of information to give us and was very knowledgeable. Good speaker!"
• "I was able to get a lot of useful information from this class in not just crisis negotiation but how to utilize this information in taking all types of in progress calls for service."

For additional information or questions, contact Melissa Hernandez at training@sdapsd.org, or by calling 619.342.7344

Prerequisite: Must be currently employed by a public safety agency

For information about the training venue, Marina Village, click here

Classes presented by the San Diego Association of Public Safety Dispatchers are certified by the California Commission on Peace Officer Standards and Training and meet the continuing professional training requirements for California public safety dispatchers.