VRM Day 2015a
- Community & Culture
- Computer History Museum, Mountain View CA
The first VRM+CRM workshop will take place on 26-27 August, at Harvard Law School. It’s free.
The purpose is to get VRM and CRM developers and other interested parties (such as CRM customers) together to start building out the common ground between them. That common ground is potentially very huge. CRM is already a $15 billion business. What happens when customers start managing relationships too? Let’s start answering that.
A number of VRM tools are now ready for vetting with CRM folks, and CRM interest in connecting to VRM is growing as well. Destination CRM will take place next week in New York. VRM+CRM 2010 will be a perfect place for VRM-CRM discussions started at Destination CRM to continue.
While the workshop sessions will be chosen by the participants (following opening briefings by VRM and CRM folks), here are a few of the topics and questions that are sure to come up –
If you want to add to this list, contact dsearls AT cyber dot law dot harvard dot edu.
More details on the event wiki page.
ProjectVRM is a project of the Berkman Center for Internet and Society at Harvard University. It was launched in 2006 by Doc Searls, now an alumnus fellow of the center. Details at http://projectvrm.org.
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