Verbal Defense & Influence is the only training program that teaches people how to respond in an effective manner during stressful interactions – instead of impulsively reacting. In addition, even in the absence of stress, our training improves an individual’s interpersonal and persuasion skills, self-confidence in dealing with others and ability to maintain emotional and physical safety.
The core principles of Verbal Defense & Influence, which have been taught for over 30 years, are grounded in both academic research and real-world application. The structured framework in which these principles have been synthesized makes them simple to learn, remember and apply.
Verbal Defense & Influence uses Emotionally-Safe Performance Driven Instruction™, a unique approach to training that emphasizes student interaction, real-world simulations, skill practice, memorable stories and physical activity. This approach improves retention of the taught material and, more importantly, enhances the student’s ability to actually perform the learned skills in their work and personal lives.
In our Practitioner and Instructor programs, our proprietary online technology enables the capture and sharing of video/audio role-play sessions, resulting in more efficient and effective learning.
The Four Day Certified Instructor course will certify participants as Verbal Defense & Influence Instructors. The program is designed for those who want to teach Verbal Defense & Influence within their organization. See the link below for more details regarding the course content.
The Two Day Basic Practitioners course will provide participants with a thorough introduction to the Verbal Defense & Influence system, with an emphasis on creating and rehearsing responses to common situations encountered by the participants that integrate and apply the principles of Verbal Defense & Influence in a holistic manner. The Practitioner program is held during the Tuesday-Wednesday of the Instructor Certification 4-day course.
For a Downloadable Flyer of the course please click the link below:
For more detailed information regarding Verbal Defense & Influence please visit:
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1845 N Farwell Ave., Suite 210
If you are not able to attend your training event you must notify the Vistelar FIVE (5) WORKING DAYS PRIOR to the first day of the training event. Cancellations must be received in writing via email. All cancellations are subject to a non-refundable $150 administrative fee. This fee can be waived by sending a substitute with written notice to Vistelar. WITHIN FIVE (5) WORKING DAYS of the training, cancellations are subject to a non-refundable $250 administrative fee. Please allow up to one week to process any refunds. If you do not cancel and do not attend, your registration fee will be forfeited to Vistelar.
When & Where
Vistelar is a global consulting and training intitute focused on addressing the entire spectrum of human conflict - from interpersonal discord, verbal abuse and bullying - to crisis communications, assault and physical violence.