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ABSTRACT: This month’s topic explores the positive role metrics can have in solidifying Agile practices within an organization. We will discuss how far advanced your Agile Team is and how fast you need to be as well as measuring customer satisfaction, and the ‘heart and minds’ of your team.
SPEAKER: Rick Lacher is a Chief Process Architect and an experienced Lean Agile Master Coach. He has worked with both private and public sector organizations of all sizes including Capital One, SunTrust Bank, Northrop Grumman, USAA, and IBM. Rick has transformed numerous shops standard practices into current practices with a specialization in high performing Lean-Agile processes. He has established PMO portfolio practices, Lean Solution Delivery practices and Performance Measurement practices for Fortune 500 organizations.