The conference about keeping your customers (happy).
The first and only event of its kind focused completely on understanding and helping your customers. No thought leaders. No product pitches. Just customers.
For user-centric people—customer service managers and agents, community managers, operations, and even founders & product managers—who are passionate about doing the kind of work that earns kudos from customers every day.
To make things even better, UserConf 2013 is hosted at the San Francisco Zoo! Enjoy the focus of being away from SF proper and then an awesome afterparty...IN the Lion House!
- Andrew Spittle of Automattic (makers of WordPress.com)
- Sonya Green of Github
- Aaron Wheeler of Moz
- James Rogers of Causes
- Jeff Vincent of Wistia
- And more!
- 24/7 support with a remote team
- Customer service analytics: from A to Z
- Getting developers to actually act on customer feedback
- Scaling through in-app help instead of hiring
- Why startups should do phone support (& how to do it cheaply)
- And more!
96% of past attendees said they'd return to UserConf. Isn't it time you find out what the buzz is about?
Thursday, October 17th - UserVoice Summit
3p-6p: UserVoice training & case studies @ UserVoice HQ
6p: Friends of UserVoice Reception
Friday, October 18th - UserConf
9a-10a: Breakfast, check-in, and rocket fuel
5:30p-8:30p: Afterparty in the Lion House
Saturday, October 19th - Playtime
10:30a-2p: A guided group adventure in San Francisco! Departs from UserVoice HQ