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Tough Conversations. Managing Ourselves - Supporting Others with Rob Whiting

Su-Yen Chan

Saturday, November 26, 2016 at 8:00 AM - Sunday, November 27, 2016 at 3:30 PM (MYT)

Tough Conversations. Managing Ourselves - Supporting...

Ticket Information

Ticket Type Sales End Price Fee Quantity
EARCOS Members Nov 19, 2016 $50.00 $0.00
Non EARCOS Members Nov 19, 2016 $150.00 $0.00
Group Registration (EARCOS Members) Nov 19, 2016 $50.00 $0.00
Group Registration (Non-EARCOS Members) Nov 19, 2016 $150.00 $0.00

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Event Details

Workshop Details:

Date: November 26th and 27th, 2016

Venue: ISKL Melawati Campus, Kuala Lumpur, Malaysia (Community Room)

Fees: EARCOS Members USD50

            Non EARCOS Members USD150

Deadline for Cancellation of Registration: 12th November 2016

Registration Deadline: 19th November 2016

This training will help you to achieve better outcomes in difficult conversations with parents, staffs and students.

 

Student Learning Outcomes

  • How to conduct a 'difficult' conversation with dignity

  • How to deal with someone becoming frustrated and how to manage their emotional distress

  • Managing difficult parent behaviour. Strategies for managing yourself and them.

  • How to reduce stress in confronting encounters.


Key Understandings

  • Why people overreact
  • Self-control factors in adults and young people
  • How 'frustration tolerance' develops in people
  • What to tolerate: sorting-out what to let-go and what needs your attention
  • What people will do if you challenge them
  • A step-by-step process to address 'a problem'
  • How to tame tigers - effectively dealing with difficult or confronting behavior
  • How to manage yourself in a stressful conversation
Have questions about Tough Conversations. Managing Ourselves - Supporting Others with Rob Whiting? Contact Su-Yen Chan

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When & Where


International School of Kuala Lumpur - ISKL (Elementary School)
Jalan Taman Melawati
Kuala Lumpur, Selangor 53100
Malaysia

Saturday, November 26, 2016 at 8:00 AM - Sunday, November 27, 2016 at 3:30 PM (MYT)


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Organizer

Su-Yen Chan

I am Su-Yen Chan, the Professional Learning Executive from The International School of Kuala Lumpur (ISKL) and I manage the Professional Learning Events for ISKL.

Establish in 1965, ISKL is the first fully accredited international school in Malaysia. Over the years, ISKl had built its outstanding international reputation by balancing sound tradition for academic excellence with innovative approaches to teaching, learning, and expanding technology.

ISKL is a private, not for profit, parent-governed school accredited in the United States through the Western Association of Schools and Colleges (WASC) and the internationally through the Councul of International Schools (CIS). ISKl has no shareholders. We pay no dividends. Our only business is the education of your children.

Among the programs offered are Prep Reception (3 years old) to a High School Diploma, the International Baccalaureate diploma and Advanced Placement courses.

  Contact the Organizer
Tough Conversations. Managing Ourselves - Supporting Others with Rob Whiting
Things to do in Kuala Lumpur Class Family & Education

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