" rel="stylesheet">
Skip Main Navigation
Page Content
This event has ended

Save the Date: October 22, 2013

Special evening performance by a
semi-finalist on "America's Got Talent"!

Become a TOPS Expert!

This October, join the TOPS team for a day of education, networking, and hands-on assistance at the Orlando User Conference. It will be here before you know it, so hurry and get yourself and your entire staff registered for this unTOPable event!

Business decision makers, administrators, veteran TOPS users and beginners alike will gain from these benefits:

  • Executive courses aimed at helping you improve your business
  • New product introductions such as TOPS Hosted, TOPS Professional 4.2 and TOPS Go!
  • Introductory courses for new TOPS users
  • Power user classes to streamline day to day tasks
  • Numerous classes to choose from
  • Customized Personal Review with a TOPS Expert
  • Schedule a one-on-one session with a support technician
  • Keynote speaker Craig Huntington, author of "Risk: A Road Worth Traveling"
  • Learn pitfalls to avoid from veteran TOPS Users
  • Opportunity to network with like-minded individuals
  • TOPS Partners will be on hand to demonstrate ways that you can enhance your TOPS Professional
  • Breakfast, Lunch, and Reception included

Now is the time to invest in the most critical system in your office, and there is no better way to do that than to attend the TOPS User Conference!

TOPS Software User Conference - Orlando, FL

TOPS Software

Tuesday, October 22, 2013 from 8:00 AM to 5:00 PM (EDT)

Registration Information

Registration Type Sales End Price Fee Quantity
Early Registration
(expires 8/22/2013)
Ended $152.15 $9.35
User Conference Attendee Ended $179.00 $10.84

Share TOPS Software User Conference - Orlando, FL

Event Details


Keynote Speaker:

Craig Huntington
Author of RISK: A Road Worth Traveling

Businessman, entrepreneur, and author Craig Huntington is a well-respected and distinguished industry and motivational speaker. He has been presenting managerial, leadership and motivational presentations for the past 20 years and has developed a comprehensive collection of presentations on a wide range of subjects. Craig has spoken at CAI conferences, management companies, executive retreats and strategic meetings in over 15 states.

Craig began his career in association management in 1980 when he founded Huntington Property Services, a full service property management company specializing in homeowner association management in Southern California.

Craig has been President of the Channel Island Chapter of Community Association Institute (CAI) and has served on the Board of Directors for the Nevada, Central Arizona and Utah CAI Chapters.

Currently, Craig is President of Alliance Association Financial Services, a division of Bank of Nevada that provides services designed for homeowner associations and management companies. Prior to joining Alliance Association Financial Services, Craig was President of Community Association Banc.


Jeff Hardy
Chairman, TOPS Software

Jeff is the President and founder of TOPS Software, one of the oldest software companies providing accounting and administrative software to management companies and self-managed communities.

Prior to founding TOPS Software, Jeff’s background was in accounting and property management. He worked as a staff accountant and accounting manager for two Fortune 500 companies for eight years, becoming a division accounting manager overseeing 4 divisions of a large, multi-national technology company in the Washington, DC area.


Mike Hardy
President of TOPS Software

Mike has more than 14 years of software sales, sales management, and marketing experience. Prior to joining TOPS Software in 2009 he worked at Vocus, Inc. (VOCS) where he specialized in web-based solutions for the public affairs industry as a Senior Account Executive.

Mike started his sales management career at Enterprise Rent a Car. Hardy is a graduate of Radford University and has degrees in History and Political Science.


Nicole Beal, AMS, Director of TOPS Professional Services

Nicole is a Florida Licensed Community Association Manager (LCAM) with over 15 years experience in the community management industry. As Director of Professional Services at TOPS, she assists new users as they transition to TOPS from other products, and assists existing users as their needs change with the industry. Nicole is a graduate of Rutgers University, with a BS in Natural Resource Management.

Deborah White, TOPS Trainer

Deborah has been with TOPS software for over 10 years. She has an extensive knowledge of TOPS and community management, encompassing all aspects of operation as well as implementation and new customer set up.

Diana Kral, TOPS Trainer

Diana has a background in IT and years of experience working for a property management company. She draws on that background, along with her deep knowledge of TOPS, to offer a complete training experience for our clients.

TOPS Support Team Staff

Experienced TOPS Support Staff members will be on hand to assist you with your specific TOPS configuration.



Save Payables Processing Time with Online
AP Approval and Digital Signatures

Get association vendor invoices paid on time! Learn how to upload scanned copies of AP Invoices, receive electronic invoice approval from board members, and print signed checks for payment all through this valuable time saving process.

New Features in TOPS Professional

2013 will mark the release of many exciting New Features within TOPS Professional. Learn all about these New Features and how they’ll benefit your organization.

Creating Custom AR Invoices Using Enhanced Bills

Enhanced Bills contains a very powerful design utility, which allows for the creation of customized AR Invoices. Learn how to create your own custom invoices in this class.

Streamlining Violation Inspections Using TOPS Go!

Learn how to use the TOPS Go! app for smartphones and tablets, to maximize efficiency in the field for property inspections and decrease time spent in the office processing violation letters.

Using Form Letter to Create Custom Templates

The TOPS Form Letter program is a full-featured word processing tool. Learn how to use images, tables, and merge codes to create your own letter and form templates.

Navigating the AR, AP, and GL Utilities

Learn how to find and correct input and posting mistakes through the accounting utilities in TOPS Professional.

Applying and Collecting Late Fees, Interest, and Administrative Fees

Collecting past due owner balances is a big part of the accounts receivable process. Learn how and when to apply the different types of collections charges and efficiently produce collection notifications for owners.

Preparing a Board Orientation Manual using TOPS

Learn how to bring the reports, fact sheets, and other information in TOPS together to produce an Orientation Manual that will keep board members informed.

Classes below are offered in Orlando Only

Creating Advanced Accounting Reports

We are not talking about Maintain Layouts here. Learn how to customize the Accounting Reports in the new report engine of the upcoming new release of TOPS Professional.

Transfer of Ownership with Balance Refunds on Resale/Bankruptcy/Foreclosure

Learn how to properly manage ownership transfers, especially those special circumstance transfers like foreclosures and bankruptcies, within TOPS and how to handle credit balances owed to the seller.

Managing Architectural Applications in the CCR module
Learn all about the ACC side of the CCR/ACC Enforcement module.

This course will teach how to manage the architectural application process from owner submittal through board review and more.

Your TOPS Questions Answered

You’ve got questions, we’ve got answers. This class will be built entirely around the TOPS questions you submit. If you’re looking for the best or most efficient way to perform a task in TOPS or if there’s something you’ve always wanted to know about our process, this is the class for you. We will be soliciting your questions in the upcoming months prior to the User Conference.


Online and phone reservations are now being accepted!

(Best rate obtained before September 21st.)

Register online: Caribe Royale Hotel, Orlando, FL

Or call, toll-free: (888) 258-7501



TOPS Partners

Have questions about TOPS Software User Conference - Orlando, FL? Contact TOPS Software

When & Where

Caribe Royale - Orlando
8101 World Center Drive
Orlando, FL 32821

Tuesday, October 22, 2013 from 8:00 AM to 5:00 PM (EDT)

  Add to my calendar


TOPS Software

TOPS simplifies community association management. Through integrated accounting, management and automation technologies, TOPS helps condo and HOA management companies streamline their business. With TOPS, you can focus on what's actually important: delighting your customers.

  Contact the Organizer
TOPS Software User Conference - Orlando, FL
Orlando, FL Events Conference

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.