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Thursdays with Pioneer: OverDrive Help

USL Training

Thursday, February 6, 2014 from 1:30 PM to 2:00 PM (MST)

Thursdays with Pioneer: OverDrive Help

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Event Details

Help me OverDrive! You're my only hope. Ever have a customer walk into the library and be stuck on some tricky OverDrive issue and not know how to help? Come to this informative session to learn about OverDrive's online Help section and get some tips on the most frequently asked troubleshooting questions:

  • Returning items early
  • Hold issues
  • Resetting downloads for Audiobooks
  • Format and Device compatibility

 May the force be with you.

Audience: All Utah library workers

Instructor: Linda Roholt, USL

To join the meeting: http://stateofutah.adobeconnect.com/usltraining/

If you have never attended an Adobe Connect meeting before, set up your computer: http://stateofutah.adobeconnect.com/common/help/en/support/meeting_test.htm

Get a quick overview of Adobe Connect: http://www.adobe.com/go/connectpro_overview

Have questions about Thursdays with Pioneer: OverDrive Help? Contact USL Training

When

Thursday, February 6, 2014 from 1:30 PM to 2:00 PM (MST)


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Organizer

USL Training

Colleen Eggett, Utah State Library Resources Program Manager

801-715-6776; 800-662-9150 x 56776

ceggett@utah.gov

Utah State Library Division
250 N 1950 W Suite A
Salt Lake City UT 84116

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