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The Future of Customer Success Management - (San Francisco area)

The Customer Success Association

Thursday, April 5, 2012 from 7:00 PM to 8:30 PM (PDT)

The Future of Customer Success Management - (San...

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Event Details

The Future of Customer Success Management
A Look Ahead, by Mikael Blaisdell

Who should attend:  Customer Success Management professionals, SaaS/Cloud CxO's

Thursday: April 5th 7-8:30
Auditorium; Keynote Systems Inc.
777 Mariners Island Blvd
San Mateo, CA
Advance Registration Required

An ever increasing number of SaaS/Cloud companies are establishing Customer Success Management positions and teams.  A new profession is rapidly emerging; what will it become? What will drive the CSM role to develop and mature?  What should become the Best Practices of the role? Join us for visionary and provocative look at the future of CSM and an opportunity for networking with your peers.

 

Mikael Blaisdell:  The HotLine Magazine

Sponsored by: Totango Inc.

Agenda

7:00 Doors open for registered attendees

Refreshments & Networking

7:15 Welcome
7:30 - 8:15 Mikael’s Presentation and Q&A
8:15 - 8:30  Totango Customer Engagement Tips

Totango provides a full-service customer engagement management platform for SaaS and Cloud businesses. The solution helps customer success professionals to monitor customer health in real-time and to drive customer usage, adoption and success throughout the customer lifecycle. Sign-up for 30-day free trial or check out a video on how it works. http://www.totango.com/

Privacy Notice:  By registering for this event, you are agreeing to receive emails from Mikael Blaisdell & Associates and the event sponsors.  You may unsubscribe from such emails at any time if your preferences change.

Have questions about The Future of Customer Success Management - (San Francisco area)? Contact The Customer Success Association

When & Where


Auditorium: Keynote Systerms Inc.
777 Mariners Island Blvd
San Mateo, CA 94404

Thursday, April 5, 2012 from 7:00 PM to 8:30 PM (PDT)


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Organizer

The Customer Success Association

Mikael Blaisdell is the Executive Director of The Customer Success Association, Moderator ofThe Customer Success Forum on LinkedIn and the Publisher of Customer Success Magazine, online resources that focus on managing customer lifetime value for an audience of senior management teams and Success/Support professionals worldwide. 

For more information about the international Customer Success Community, please visit:

http://customersuccessassociation.com

  Contact the Organizer

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