San Francisco, California
London, United Kingdom
The Balanced Scorecard
by Priya Gopinath
PRESENTED BY: Priya Gopinath & Jorge Rosas
Priya Gopinath is a Lean Six Sigma Master Black Belt with over 11 years experience leading strategy planning and performance improvement initiatives within the healthcare industry. While a large part of her professional life was shaped at corporations such as GE Healthcare and Roche, she has dedicated the last 6 years to serving the elderly and under served populations of NY and NJ by working for non profit healthcare organizations such as Lutheran Healthcare (current workplace) and Healthfirst. Priya has authored/ co-authored over 5 US patents and 30 publications. She lives in NJ with her husband and two daughters.
OVERVIEW: Our presentation will provide an informative introduction to the principles of using the Balanced Scorecard as a Strategic Management System. This concept was first introduced in the 1992 Harvard Business Review article authored by, Robert S. Kaplan and David P. Norton. They revolutionized conventional thinking about performance metrics by introducing the concept of the balanced scorecard.
The balanced scorecard is a management system that enables organizations to clarify their vision and strategy and translate them into action. By going beyond traditional measures of financial performance, this concept highlights the value of non financial metrics because they predict future financial performance rather than simply report what’s already happened.