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Thursday, January 31, 2013
9:00 am - 12:30 pm
The Art of Referral & Accessing Community Resources
There is an art to making referrals, especially at times when resources are scarce. In the first part of this training, you'll learn interviewing techniques, ways to build rapport, and how to help clients advocate for themselves when seeking assistance.
The second part of this course focuses on quickly and efficiently locating resources using the tools of King County 2-1-1. We'll show you the best way to navigate our online database, Community Resources Online, as well as how to make use of Resource Talk, Emergency Services Brochures, and the Where to Turn Plus directory. Better utilize the time you spend with your clients by learning how to apply these tools in concert with one another. Training includes a copy of the 2013 Where To Turn Plus* directory, a $35 value.
*The 2013 edition of Where to Turn Plus will not be available at the time of the training. Directories will be mailed to participants free of charge upon publication by March 2013.
Crisis Clinic Business Office
Northgate Executive Center II
9725 3rd Ave NE, Suite 300
Seattle, WA 98115
- No refunds given
- Attendee substitutions accepted up to 48 hours before training
- $50 group discount for 5 or more attending from same agency (call to arrange 206-461-3210 ext 608)
When & Where
Community Training Program
Crisis Clinic has been a first call for help for those in need of emotional support and social services for nearly 50 years. Today, we are a nationally recognized leader in mental health, crisis intervention, and information and referral services.
This year, we are proud to offer a series of community trainings designed specifically for mental health and social service providers working in King County. Each course is conducted by a caring, skilled professional with years of hands-on experience in their field.
Our hope is that you will walk away with the knowledge and practical skills you need to navigate the system and more effectively help your clients.