Project Leadership Associates is excited to announce a new series of monthly technical deep dive sessions called System Center 2012 Unplugged. These technical sessions are designed for IT professionals who are responsible for the architecture and management of their System Center environment and want to get up to speed on System Center 2012.
Session 4: July 27, 2012
System Center Service Manager
Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
Session will cover:
What's New in Service Manager 2012
Installing an Configuring Service Manager 2012
Integrating Configuration and Operation Manager
Installing Authoring tool
When & Where
Project Leadership Associates
Project Leadership Associates (Project Leadership) provides business technology solutions that empowers small, middle market and enterprise organizations with services across four core solution groups: 1.) Strategy & Execution, 2.) Business Operations, 3.) Applications, and 4.) Infrastructure. We focus on delivering all of our services with industry leading thought-leadership, seasoned senior business technology consultants and strong business understanding. We are proud of our organization's accomplishments, but even more proud of our clients' success.