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Supervising Case Management Staff

Michelle Costley, Training Coordinator

Tuesday, May 6, 2014 from 9:30 AM to 12:30 PM (EDT)

Tampa, FL

Supervising Case Management Staff

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Event Details

Supervising Case Management StaffWill learn the most effective and efficient techniques and strategies to monitor, evaluate and enhance the performance of Case Managers. Specifically, participants will receive and learn how to implement a comprehensive performance appraisal plan including the clinical observation process. In addition, compassion fatigue and employee retention will be discussed.

Supervisor Training – (half day session 3 hrs.)

Applying Change Theory Strategies to Staff Supervision

Sample Topics:

 create a culture of excellence

  understand resistance to change (identify barriers to change)


 applying clinical supervision strategies for employee evaluation 

 understand and learn the signs of compassion fatigue 

 applying differentiated supervision techniques to improve staff performance 

 increasing the performance of the “mediocre” staff member


  • April 23, 2014 from 9:30am to 12:30pm @ Family Place
Have questions about Supervising Case Management Staff? Contact Michelle Costley, Training Coordinator

When & Where

The Family Place
9391 N. Florida Ave
Tampa, FL 33612

Tuesday, May 6, 2014 from 9:30 AM to 12:30 PM (EDT)

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