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Success-Con West

The Customer Success Association

Thursday, January 23, 2014 from 1:00 PM to 7:00 PM (PST)

Success-Con West

Registration Information

Registration Type Sales End Price Fee Quantity
Success-Con West Conference Ended $395.00 $0.00

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Event Details

The Customer Success Association


Success-Con West

Designing the Future of Customer Success Management

Thursday; January 23rd, 2014 1-7 PM

Oakland Marriott City Center

(Parking is available)

(Space is limited to 100 attendees to ensure maximum interactivity and optimized networking.  A 1-year membership in The Customer Success Association is included in the conference fee.)


12:30 PM - Registration

1:00 - 1:50 PM  The Strategy of Customer Success

2:00 - 2:50 PM  The Process of a CSM Group

3:00 - 3:50 PM  The People of CSM

4:00 - 4:50 PM  The Customer Success Technology Suite

5:00 - 7:00 PM  Reception & Exhibitions


Gainsight, Inc.

Scout Analytics Inc.


Future Customer Success Association events

Thursday; 4/3/2014 Success-Con Europe  London UK

Have questions about Success-Con West? Contact The Customer Success Association

When & Where

Oakland Marriott City Center
1001 Broadway
Oakland, CA 94607

Thursday, January 23, 2014 from 1:00 PM to 7:00 PM (PST)

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The Customer Success Association

Mikael Blaisdell is the Executive Director of The Customer Success Association, Moderator of The Customer Success Forum on LinkedIn and the Publisher of Customer Success Magazine, online resources that focus on managing customer lifetime value for an audience of SaaS/Cloud B2B senior management teams and Success/Support professionals worldwide. 

For a map of the international Customer Success Community, please visit:


  Contact the Organizer

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