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Strategies for Success: Delivering Happiness to Customers & Employees


Thursday, May 16, 2013 from 8:00 AM to 12:00 PM (EDT)

Strategies for Success: Delivering Happiness to...

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Presented by: Walt Hardenstine, Owner of Renaissance Executive Forums


Find out how Tony Hsieh turned great company culture into financial success at Zappos.com.  Research has proven that companies with strong cultures outperform others through productivity and bottom-line results – come find out how to make that happen.

Learn how Zappos CEO, Tony Hsieh, finds success by delivering happiness to customers and employees. Harendstine will be presenting the strategies for success outlined in Hsieh's book, Delivering Happiness.

Walter A. Hardenstine brings over thirty-five years of leadership and management experience to Renaissance EXECUTIVE FORUMS. Mr. Hardenstine has held a number of management and senior management positions during an impressive career.

During the last eight years Walt has grown the Renaissance Executive Forum groups in Tampa Bay to a membership of over 46 of some of the areas most well respected and run businesses. With the help of his partner, Mark Rodriquez, the membership has a footprint that represents over $7 billion in revenue and over 11,000 employees for the combined member companies. Tampa Bay was awarded Business Partner of the Year for 2006.

USF CONNECT events are presented by experienced executives and are focused towards the business aspects of technology firms. We host monthly seminars on various topics of interest for start-up companies; visit our calendar at for a complete listing of USF CONNECT and partner events.

Check our our Business Resource Blog for information on past seminars.

USF is an Equal Opportunity/ Equal Access/ Affirmative Action Institution. Please notify USF CONNECT, 3802 Spectrum Blvd., Suite 100, Tampa, FL, 33612, call 813-974-1082, or email Wendy Plant at wplant@usf.edu, a minimum of five (5) working days in advance, if an accommodation for a disability is required.

Disclaimer: The University of South Florida and USF Research Foundation, Inc. are committed to the free exchange of ideas, reasoned debate and intellectual dialogue. Speakers and scholars with a diversity of opinions, perspectives and professional experiences are invited to the campus to provide the community with important or differing points of view, some of which may be deemed controversial. The views, opinions and conclusions of those invited to speak on the campus do not necessarily reflect the views of the university administration or any other segment of the university community. Nor are those invited to speak on campus necessarily authorized agents or representatives of the University or Research Foundation. The use of University or Research Foundation facilities for an event or presentation does not constitute an endorsement by the University or Research Foundation of the views, opinions and conclusions of those invited to speak.


Have questions about Strategies for Success: Delivering Happiness to Customers & Employees? Contact USF CONNECT

When & Where

First WaVE Venture Center
400 North Ashley Drive
Tampa, FL 33602

Thursday, May 16, 2013 from 8:00 AM to 12:00 PM (EDT)

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USF CONNECT is the business and economic development initiative of the University of South Florida (USF) that provides support for technology start-ups and serves as the point of entry for companies looking to do business with USF.


  • Drives economic development through several programs including Tampa Bay Technology Incubator (TBTI), Student Innovation Incubator (SII), and the Florida High Tech Corridor Council’s (The Corridor) Matching Grants Research Program
  • Unites technology and talent with businesses throughout a 23 county region, providing access to top-tier research, faculty, students, inventors, local organizations, economic development councils, supporting industry and capital funding sources
  • Facilitates the needs of Tampa Bay's technology and bio/life sciences entrepreneurs throughout the business life cycle by providing professional amenities and resources for successful business development and technology commercialization
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Strategies for Success: Delivering Happiness to Customers & Employees
Tampa, FL Events Conference

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