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STC Puget Sound Chapter Meeting - Ten Tips for Tastier Tasks: Best Practices for Writing Effective Procedures

STC Puget Sound

Tuesday, November 13, 2012 from 6:00 PM to 8:30 PM (PST)

Redmond, WA

STC Puget Sound Chapter Meeting - Ten Tips for Tastier...

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Event Details

Ten Tips for Tastier Tasks: Best Practices for Writing Effective Procedures

 
Overview

Users have come to expect task-based documentation instead of descriptions of product features. They want to know how to accomplish goals, rather than understand the meaning of individual interface elements isolated from their workflow.

Writing procedures therefore deserves time, thought, and careful analysis.Following to these best practices throughout the process helps TCs (technical communicators) create procedures that are more useful, easier to follow, and that better support of the needs of the audience.

What You’ll Learn in This Workshop

  • How to recognize and avoid the most common usability problems in procedures
  • Best practices (the ten tips) for creating more effective procedures

The workshop includes hands-on exercises and plenty of interaction.

 

What others say about Leah’s Ten Tips:

This session was excellent! Lots of good meaty info encapsulated very well and delivered with lots of anchors to help retain the details.

Speaker

Leah Guren is the owner/operator of Cow TC. She has been active in the field of technical communication since 1980 as a writer, manager, Help author, and consultant.

 

Have questions about STC Puget Sound Chapter Meeting - Ten Tips for Tastier Tasks: Best Practices for Writing Effective Procedures? Contact STC Puget Sound

When & Where


Microsoft Building 31 Room P106
3730 163rd Avenue NE
Redmond, WA 98052

Tuesday, November 13, 2012 from 6:00 PM to 8:30 PM (PST)


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