9:00 to 9:30 am – Registration & Refreshments
9:30 to 11:30 am - Chris Copeland, JD
Recent Changes in Local Ordinances Affecting San Antonio Area Veterinarians - Mr. Copeland will address the recent changes to City of San Antonio Code of Ordinances, Chapter 5 Animals, Article 5 Animal Licenses and Permits. He is responsible for maintaining and enhancing favorable legislative and regulatory climates for the practice of veterinary medicine in Texas. He serves as a resource to TVMA member veterinarians for legal, ethical, and regulatory matters, and maintains updates and organization for the Veterinary Political Action Committee (VPAC). In addition, he plans and executes the TVMA Government Relations Plan.Texas Laws and Regulations Affecting Veterinary Medicine (How to Keep Your Clinic Out of Trouble) - Chris Copeland has been a licensed attorney since 1990. He received his undergraduate degree from Texas State University in 1987 and his law degree from the University of Texas School of Law in 1990. Upon his graduation from law school Mr. Copeland spent a short time working in the Texas Legislature before moving into the private practice of law. In 1995 he became general counsel to Texas State Representative Peggy Hamric, serving in that capacity for three years. In 1998 he obtained his current position as general counsel and director of government relations for the Texas Veterinary Medical Association.
Mr. Copeland currently serves on the board of directors for the Texas Society for Biomedical Research and spends his spare time on his ranch near Dripping Springs where he raises exotic hoofstock.
Roger Cummings, CVPM, has been working in veterinary practice management for 30+ years. He has managed general, emergency and referral hospitals and provided consulting advice to practices all across the country. He was named Veterinary Practice Manager of the Year by the Veterinary Hospital Managers Association, where he was instrumental in developing the Certified Veterinary Practice Manager accreditation. When he was a consultant at Brakke Consulting, Roger earned national recognition for his work. He is past president of the Association of Veterinary Practice Management Consultants & Advisors (AVPMCA) and a popular speaker at international veterinary meetings.
21st Century Communication and Challenges - How often do you wonder if your staff and clients really hear what you are saying? How much of what you say do they remember later on? Understanding how adults process new information can enhance how much of your message is fully understood and retained.
- 55% of us learn best from visual stimulation
- 30% of us learn best when we can perform a hands-on function; and
- 15% learn best by hearing new information
If you’re relying solely on your verbal explanation – and repeating it over and over so clients will remember – you may be able to save time and improve retention with new communication methods. The ultimate outcome: better pet care.In this session, you will learn how to:
- Increase client understanding and retention of your medical message
- Increase consistency in the medical messages your team delivers to clients.
- Combat the Internet “Instant Access Syndrome.”
- Build communications that exceed client expectations and enhance compliance.
- Get to “wow” levels in your communications, across your practice team, in small and large practices alike.
What Determines the Business Value of a Veterinary Practice? - How can two practices with identical revenues have different values? What can you do to insure your practice has value for future owners and veterinarians? Is your practice your largest personal asset?
• What determines value
• Valuation methodologies
• AVPMCA Matrix
• Risk Factors
• Key performance indicators
The future of veterinary practice is exciting yet challenging. Good medicine depends on good business management. Both create value. Learn how to improve the management to insure the continued viability, profitability, and future of your business.
2:45 to 3:00 pm - Break & Refreshments
3:00 to 5:00 pm – David M. Dutton, DVM, DACVS
Dr. David Dutton provides top quality care in equine sports medicine and surgery at Hill Country Equine, a specialized center for consultations and referrals in the areas of lameness, surgery and diagnostics.
Dr. Dutton's veterinary career began with undergraduate studies in animal science at New Mexico State University. He then completed veterinary medical school at Colorado State University and received his Doctorate of Veterinary Medicine in 1995. He furthered his education by completing a large animal internship at The University of Georgia. Dr. Dutton then went on to complete a 3 year surgical residency at Texas A&M University with research focused on tarsal valgus, incomplete ossification of tarsal bones, and suprascapular nerve injury. He continued on staff at Texas A&M University as a large animal lecturer. Dr. Dutton became a Diplomate of the American College of Veterinary Surgeons in 2000, and has owned and practiced at Hill Country Equine for the past 7 years.
Joint Associated Lameness - Hitch in your giddyup. Diagnostic modalities for identifying, localizing, and treating lameness in the joints. Congenital, traumatic, and degenerative causes of joint disease. Treatment options for joint injury, osteoarthritis, and degenerative joint disease, including shockwave therapy, chondroprotective agents, physical therapy, and rehabilitation. Principles discussed will have direct and indirect correlation and relevance to small animal practice.
Lameness due to Soft Tissue Injury - Strains, sprains, spasms, pulls and tears. Pathophysiology of soft tissue injuries. Advances in diagnostic modalities and treatment options for muscle, nerve, and tendon injuries. The role of alternative medicine and compounding in equine sports medicine. ============================================
You may pay online or you may send in a check or money order by mail. The payment address is
8015 Broadway, Ste. 105
San Antonio, TX 78209
The rates above for VMABC members reflect a $20 discount compared to the non-member rates. If you would like to join VMABC and receive discounted registration rates to our meetings, please contact Mickey Debner at the VMABC office.
When & Where
Veterinary Medical Association of Bexar County
Executive Director: Sharon Gregory
Post Office Box 12353
San Antonio, TX 78212