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Spiceworks 202: Las Vegas, NV

Spiceworks University

Friday, February 24, 2012 from 1:00 PM to 5:00 PM (PST)

Henderson, NV

Spiceworks 202: Las Vegas, NV

Ticket Information

Ticket Type Sales End Price Fee Quantity
Early Bird Registration Ended $99.00 $0.00
Standard Registration Ended $149.00 $0.00

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Event Details

Spiceworks 202: Help Desk Deep-Dive
Are you all-Help-Desk, all-the-time?  Want to dig deeper into the help desk management capabilities of Spiceworks? Then the time is right to join us for Spiceworks 202: Help Desk Deep Dive. By attending this four-hour class, you'll learn how to take advantage of Spiceworks to create a well-oiled, problem-solving (and tracking!) machine. 

In this intermediate-level class, you'll cover:

  • Customizing the help desk and the user portal
  • Details on Tickets Anywhere
  • Managing Ticket Notification Templates 
  • Managing Remote Help Desks/Clients
  • Ticket Rules and Views
  • Leveraging Purchasing and RFQ within Spiceworks
  • More!

So, join us and your fellow IT pros for this fun-filled session and learn how Spiceworks can help you simplify your IT day!


Hungry?

We want our students fueled and alert for class, so we'll be providing a yummy snacks and drinks for you! 


Questions?
Please direct all questions and comments to SpiceTrainer Grey Howe: grey.howe@spiceworksu.com

Who is SpiceTrainer Grey Howe?
With more than 17 years of IT experience, Grey's been involved with Spiceworks for a while now... he heads up the Denver SpiceCorps, and now he's bringing his expertise directly to you!  

Find him on the community: Grey Howe's Profile

Have questions about Spiceworks 202: Las Vegas, NV? Contact Spiceworks University

When & Where



Club Fortune Casino
725 S. Racetrack Road
Henderson, NV 89015

Friday, February 24, 2012 from 1:00 PM to 5:00 PM (PST)


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