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Spiceworks 202: Ft. Lauderdale, FL

Spiceworks University

Monday, March 19, 2012 from 1:00 PM to 5:00 PM (EDT)

Spiceworks 202: Ft. Lauderdale, FL

Ticket Information

Ticket Type Sales End Price Fee Quantity
Early Bird Registration Ended $99.00 $0.00
Standard Registration Ended $149.00 $0.00

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Event Details

Spiceworks 202: Help Desk Deep-Dive
Are you all-Help-Desk, all-the-time?  Want to dig deeper into the help desk management capabilities of Spiceworks? Then the time is right to join us for Spiceworks 202: Help Desk Deep Dive. By attending this four-hour class, you'll learn how to take advantage of Spiceworks to create a well-oiled, problem-solving (and tracking!) machine. 

In this intermediate-level class, you'll cover:

  • Customizing the help desk and the user portal
  • Details on Tickets Anywhere
  • Managing Ticket Notification Templates 
  • Managing Remote Help Desks/Clients
  • Ticket Rules and Views
  • Leveraging Purchasing and RFQ within Spiceworks
  • More!

So, join us and your fellow IT pros for this fun-filled session and learn how Spiceworks can help you simplify your IT day!


Hungry?

We want our students fueled and alert for class, so we'll be providing a yummy breakfast and drinks for you! Staying for both 101 and 202? Have lunch on us!


Questions?

Please direct all questions and comments to SpiceTrainer Darren Schoen: darren.schoen@spiceworksu.com

Who is SpiceTrainer Darren Schoen?
Darren is one of our hand-picked expert SpiceTrainers, and he brings the perfect combo of Spiceworks know-how and fun to bring you up to speed on Spiceworks.  

Find him on the community: Darren Schoen's Profile

Have questions about Spiceworks 202: Ft. Lauderdale, FL? Contact Spiceworks University

When & Where


Broward Center for the Performing Arts
Einstein Room
201 SW 5th Ave
Fort Lauderdale, FL 33312

Monday, March 19, 2012 from 1:00 PM to 5:00 PM (EDT)


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