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Spiceworks 202: Columbus, GA

Spiceworks University

Thursday, January 26, 2012 from 1:00 PM to 5:00 PM (EST)

Spiceworks 202: Columbus, GA

Ticket Information

Ticket Type Sales End Price Fee Quantity
Early Bird Registration Ended $99.00 $0.00
Standard Registration Ended $149.00 $0.00

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Event Details

Spiceworks 202: Help Desk Deep-Dive
Are you all-Help-Desk, all-the-time?  Want to dig deeper into the help desk management capabilities of Spiceworks? Then the time is right to join us for Spiceworks 202: Help Desk Deep Dive. By attending this four-hour class, you'll learn how to take advantage of Spiceworks to create a well-oiled, problem-solving (and tracking!) machine. 

In this intermediate-level class, you'll cover:

  • Customizing the help desk and the user portal
  • Details on Tickets Anywhere
  • Managing Ticket Notification Templates 
  • Managing Remote Help Desks/Clients
  • Ticket Rules and Views
  • Leveraging Purchasing and RFQ within Spiceworks
  • More!

So, join us and your fellow IT pros for this fun-filled session and learn how Spiceworks can help you simplify your IT day!

Hungry? Need a place to stay?
Snacks and drinks will be included to keep you fueled and happy! Also, we have a block of room reserved for Spice U attendees at the Wingate (class venue)... just let 'em know you're with us when you register!

Please direct all questions and comments to SpiceTrainer Jim Kubicek

Jim is already a fixture in the Georgia-based Spiceworks community as the SpicePioneer heading up the Atlanta SpiceCorps.  With 26+ years of IT experience, he's the perfect IT pro to bring you up to speed on Spiceworks.   

Find him on the community: Jim Kubicek's Profile

Have questions about Spiceworks 202: Columbus, GA? Contact Spiceworks University

When & Where

Wingate by Wyndham Columbus
1711 Rollins Way
Columbus, GA 31904

Thursday, January 26, 2012 from 1:00 PM to 5:00 PM (EST)

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