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Spiceworks 101: Foundations & Lab -- Charlotte, NC

Spiceworks University

Friday, November 9, 2012 from 8:00 AM to 5:00 PM (EST)

Spiceworks 101: Foundations & Lab -- Charlotte, NC

Ticket Information

Ticket Type Sales End Price Fee Quantity
Spiceworks 101, Part 1: Community & Inventory (8am - 12pm)
Standard Registration -- Want to pay only $99? Enter Promo Code EARLYBIRD by 10/26 to get the special Early Bird rate!
Ended $149.00 $0.00
Spiceworks 101, Part 2: Help Desk & Purchasing (1pm - 5pm)
Standard Registration -- Want to pay only $99? Enter Promo Code EARLYBIRD by 10/26 to get the special Early Bird rate!
Ended $149.00 $0.00

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Event Details

Welcome to Spiceworks University!

We're looking forward to bringing the following great class to your 'hood - we hope you'll join us for this full day of HANDS-ON Spiceworks training! Make sure to register by the Early Bird date (shown above in the ticket section) to get the best price.

Are you a first time user of Spiceworks? Been using it for a while but want to get extra insights from an expert user? If so, then Spiceworks 101: Foundations & Lab is the class for you!

SpiceTrainer Craig McCarty will be your tour guide as you get a full day of Spiceworks know-how,
hands-on practice and demos. Plus, you’ll receive an official certificate of completion to proudly display! Throughout the day you'll be given time to meet up with other IT pros in your area – swap stories, tech solutions or just catch up.
Here's how the day will go:

Part 1: Community & Inventory (8am - 12pm)

          What’s up with the Spiceworks Community

       •   Navigating the UI, and configuring your set up

       •   Fully inventory your network scan and avoid common pitfalls

       •   Keep tabs on your network with monitors, alerts and reports


         LUNCH BREAK!
-- (12pm-1pm)
       •   We'll break for an hour for lunch so you can absorb all the morning's know-how, catch up on 
           email, and grab a bite to eat nearby!


        Part 2: Help Desk & Purchasing
(1pm - 5pm)

·               How to create a help desk and manage your ticketing system

                Communication/portal management with your users

                All about the Spiceworks knowledge base and sharing articles

               Purchasing workflows and tracking in Spiceworks

          Managing your installation and accessing Spiceworks on the go


This is a HANDS-ON class, so please bring your laptop! We’ll give you access to a demo environment to complete exercises and dig into the nitty-gritty.


Questions?
Please direct all questions and comments to SpiceTrainer Craig McCarty

With more than 10 years in network and systems administration, Craig manages the North Carolina SpiceCorps, is a Product Advisor, and is the Group Admin for the Dell, IT Jobs/Careers, Microsoft Exchange, North Carolina, and Telecommuting groups in the Spiceworks Community. He’s been using Spiceworks since version 1.5, so he’s seen Spiceworks grow, change and become better and better with each release.

Find him on the community: Craig M

Have questions about Spiceworks 101: Foundations & Lab -- Charlotte, NC? Contact Spiceworks University

When & Where


Great Wolf Lodge
10175 Weddington Road
Charlotte, NC 28027

Friday, November 9, 2012 from 8:00 AM to 5:00 PM (EST)


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