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Social Analytics: Staying competitive in a social media world

Steven Phillips - Dell Software

Thursday, November 7, 2013 from 6:30 PM to 8:30 PM (CST)

Austin, TX

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Social Analytics Ended Free  

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Event Details

Social Analytics: The way to stay competitive in a world where word of mouth advertising has evolved into online reviews and tweets

Join us for Pizza and an open conversation on getting value out of social data. Whether that’s monetary value, product development value, or customer service value, the analysis and information needs to translate into better outcomes. Bring your appetite and ideas as we explore the value of social data.

In this session you will have an opportunity to discuss the social media analytics challenges your business faces or any questions you might have and we will jointly explore solution approaches and best practices.

We will be framing our discussion around three major focus areas:

  • How can I tap into what is being said about your brand, industry, competitors, products, etc.?
  • How can I improve my customer relationships via social media?
  • How can I build a forward looking social media strategy?
  • Other topics welcome…

 

To give you an idea of what a success story can look like, please check out the American Red Cross approach to Social Media analytics.

We look forward to welcoming you on November 12.

Have questions about Social Analytics: Staying competitive in a social media world? Contact Steven Phillips - Dell Software

When & Where


Dell Parmer South Campus - Building 2
701 East Parmer Lane
Austin, TX 78753

Thursday, November 7, 2013 from 6:30 PM to 8:30 PM (CST)


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Organizer

Steven Phillips - Dell Software

BI/DW enthusiast looking to have conversations with folks in the Big Data space.

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