Social Analytics: Staying competitive in a social media world
Thursday, November 7, 2013 from 6:30 PM to 8:30 PM (CST)
Social Analytics: The way to stay competitive in a world where word of mouth advertising has evolved into online reviews and tweets
Join us for Pizza and an open conversation on getting value out of social data. Whether that’s monetary value, product development value, or customer service value, the analysis and information needs to translate into better outcomes. Bring your appetite and ideas as we explore the value of social data.
In this session you will have an opportunity to discuss the social media analytics challenges your business faces or any questions you might have and we will jointly explore solution approaches and best practices.
We will be framing our discussion around three major focus areas:
- How can I tap into what is being said about your brand, industry, competitors, products, etc.?
- How can I improve my customer relationships via social media?
- How can I build a forward looking social media strategy?
- Other topics welcome…
To give you an idea of what a success story can look like, please check out the American Red Cross approach to Social Media analytics.
We look forward to welcoming you on November 12.
When & Where
Steven Phillips - Dell Software
BI/DW enthusiast looking to have conversations with folks in the Big Data space.