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Smart Start! Confronting Workplace Conflict

First 5 Institute

Thursday, April 27, 2017 from 9:00 AM to 10:00 AM (PDT)

Smart Start! Confronting Workplace Conflict

Registration Information

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Smart Start: Confronting Workplace Conflict Apr 27, 2017 Free  

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Event Details

How to understand and neutralize toxic people and impossible situations.

 What You Will Learn:

  • Build more effective, more assertive communication skills
  • Understand how personality styles affect conflict - and adjust your actions accordingly
  • Use Active, Rephrasing and Reflective listening skills to facilitate better communication
  • Generate multiple solutions to get to the root of conflicts and defuse them
  • Stop getting into confrontations that don't solve problems and start communicating your way toward constructive solutions
  • Deal with put-downs, sarcasm, and less-than flattering remarks in a way that gives you the upper hand
  • Defuse volatile situations before they escalate into full-scale confrontations

Professionals and Providers serving young children and their families - wake up to a Smart Start! The 0-to-5 Smart Start features learning opportunities to support and expand knowledge base to increase capacity of those providing services to young children and their families. A light breakfast is provided - come learn, have breakfast and network! 30 spots are available for each 0-to-5 Smart Start. Register early to hold a spot.

 


Have questions about Smart Start! Confronting Workplace Conflict? Contact First 5 Institute

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When & Where


First 5 Shasta Conference Room
393 Park Marina Circle
Redding, CA 96001

Thursday, April 27, 2017 from 9:00 AM to 10:00 AM (PDT)


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Smart Start! Confronting Workplace Conflict
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