Please contact us with ANY questions at firstname.lastname@example.org. We are happy to help!
We do not issue refunds. If you cancel or do not attend the course, you forfeit your payment.
Rescheduling *Requests must be made in writing (email@example.com), for our documentation. You may reschedule only once. *Fees apply.
A $20 fee applies if a request is made within 7 days of the class.
A $10 fee applies if a request is made at least 7 days before the class.
No late admittance will be allowed. You must make a request to reschedule in writing.
A $20 rescheduling fee applies. *See Rescheduling for details.
*Citywide CPR reserves the right to cancel class at anytime, due to low enrollment.
About Skills Sessions and E-Learning
A skills session is the hands-on portion of an AHA eLearning course and includes Parts 2 and 3 — skills practice and testing. It is conducted in-person after a student completes Part 1 online (E-Learning). Citwide CPR offers the online course with a skills session as a "package" OR, you can just register for a skills session.
Part 1. (E-Learning) Complete the self-directed online course and print out your online proof of course completion.
Part 2. Present your online proof of completion at the time/location of the skills session for which you registered.
Part 3. Complete the hands-on skills session with a Citywide CPR Instructor at the designated training site.
Skills Session Expectations:
Please be on time.
This session is a monitoring and testing session.
No presentation is conducted by the instructor.
Review the video clips available online and practice your skills.
Be prepared. The instructor will evaluate your performance and give you your certification card
once you show competency. In the event that you are unprepared, the instructor will talk with you about options for remediation.