If a picture can say a thousand words, why do we spend so much time of our time communicating service experiences with talking and writing? Turns out that combining pictures and words is the most memorable and powerful way to articulate experiences, concepts and ideas.
In this mini-workshop, we'll get our hands moving with the visual practice of sketchnoting: turning abstract ideas, discussions and concepts into clear and memorable visuals that clarify communication, engage people and are wicked fun to make.
Come discover the power of sketchnoting as applied to the specifics of Service Design.
About the facilitator: Kate Rutter is a strategic sketcher and entrepreneur with a background in UX, visual communication methods and participatory workshop facilitation. She's worked with teams ranging from startup founders to enterprise leaders to bring the power of simple sketches to product and strategy work. Places she's spent time include Wellesley College, Burning Man, Adaptive Path and Luxr.co. More at http://intelleto.com and on twitter @katerutter
When & Where
San Francisco chapter of the Service Design Network