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Analytics – What Has It Done For You Lately?
The transformation of data into knowledge that is used in making decisions is just a starting point. Midsize companies that want to increase revenues by building strong customer experiences need to take additional steps and establish a plan for incorporating what they learn into business processes if they want it to impact customer behavior.
Susan Galberaith, Research Director, Gartner
Miss Galberaith has over 20 years of experience in Product Marketing and Management for software solutions; targeting midmarket and enterprise customers in a variety of industries. As an Analyst with Gartner’s Small and Midsize Business (SMB) practice, Susan focuses on supporting midsize companies as they adopt business intelligence and Microsoft® SharePoint® applications. She also aids clients in their development of application strategies and portfolio management practices. Past projects include managing and commercializing new software solutions, creating pricing plans, building sales and marketing programs, training end-users and managing solution portfolios for technologies in the areas of telecommunications, networking, business intelligence and portals.
Sponsored by RKON & Whiptail
Thursday, May 16, 2013, at 7:30AM
Citrus Club, Orlando
255 South Orange Ave
Orlando, FL, 32801
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