Part 3: Understanding the Stylist/Client Relationship
ANHC Pro and CIM (Cosmetology Instructional Media) are ending this quarter's business series with "Understanding the Stylist/Client Relationship". Master Cosmetologist and Educator Robin D. Groover will share useful information and tips about building strong client relationships.
Robin D. Groover is Owner and Master Educator for Too Groovy Salon. In addition to teaching Too Groovy stylists hair styling and maintenance Groover teaches her stylist how to build strong lasting relationships with clients through consultation and communication, including knowing what questions to ask the client, understanding customer needs, “touch and feel” and visual analysis of the hair and scalp, as well as product knowledge. Because of the rapport and trust between Too Groovy Salon stylist and their clients Too Groovy has been able to maintain a loyal client base who value the service Too Groovy provides.
ANHC Professional serves professional stylists, barbers, salons, schools, students, and vendors who have an interest in or specialize in natural hair care in lieu of chemically straightening naturally curly or tightly coiled hair by providing business development assistance, professional hair styling classes, continuing education, licensing assistance, and much more.
To become a member and receive your custom profile page and free access to over 22 professional event a year visit ANHCPro.org and complete our online membership form.