San Francisco, California
London, United Kingdom
The Service Design Jam
During the first weekend of March 2014, people interested in service design and customer experience will team up at locations all over the globe to learn new ideas, discover more about how they work and whom they best work with, sharpen their skills, and have a great time.
Service Design Jam teams will have less than 48 hours to prototype completely new services inspired by a theme announced on Friday night. At the end of the weekend, the service prototypes will be shared with the world on planet.globalservicejam.org.
This isn't a conference or an un-conference. It's not a workshop or a seminar. It's not networking drinks or a barcamp. This is a practical event bringing people with all kinds of passions and backgrounds together, to create new solutions to a common challenge using the tools of service design.
More about the Jam here.
Cooper is proud to host of the 2014 SF Service Design Jam.
Why join? It’s a chance to:
- learn more about a design-based approach to problems, and about sustainability.
- pick up loads of new ideas and work practices.
- meet interesting people with all levels of experience.
- have your work and ideas will be reviewed by your peers, and presented to the world, where they can be seen by potential customers or employers.
- design something that may become a real business.
Rules about the Jam here.
48 Hours? What does that look like?
This is a long jam session, but you will have expert facilitators to help keep you on track.
Friday - 6pm to 9pm
- GSJ Overview
- Split into teams
- Service design overview
- Announce Theme
- Explore problem space and focus area
Saturday - 9am - 8pm
- Service design tools overview
- Feedback session
Sunday - 9 am - 3 pm
- Feedback session
- Prep presentation and supporting materials
- Present service concepts
- Relax and Drinks
ABOUT THE SERVICE DESIGN NETWORK
The Service Design Network was initiated in 2004 by a group of ambitious and enthusiastic believers in the value of service design. In 2008, it was set up as a non-profit organization acting as a forum for practitioners and academics, to advance the nascent field of Service Design.
The SF chapter has been recently formed in Fall of 2013, to advance the conversation in San Francisco. Register as a chapter member to get information about upcoming events and workshops.
ABOUT THE HOST
At Cooper we are passionate about bringing transformative designs and ideas to the marketplace that positively impact people’s lives. Since 1992, Cooper has partnered with clients to design everything from medical devices to consumer products to sophisticated business tools. Our specialty has always been bringing clarity to complex situations.
Ten years ago, we decided to expand our impact by teaching and mentoring clients and design professionals. Drawing from our 20 years of experience, we offer custom training for companies and public classes in interaction design, visual interface design, design leadership, and our intensive UX Boot Camp
There will be no refunds for this event.
When & Where
Since 1992, Cooper has partnered with clients to define and deliver upon service and product strategy. We've design everything from medical devices to consumer products to sophisticated business tools for a wide variety of companies. Our specialty has always been bringing clarity to complex business challenges.
In 2002, we decided to expand our impact by teaching and mentoring clients and working professionals. Drawing from our 20+ years of experience, we offer corporate and public training in service strategy, brand strategy, product definition and design, research, visual design, leadership development and more. See our full list of courses and workshops at www.Cooper.com/training.