Reducing Errors and Advancing Clinical Practice by Reducing Interruptions and Distractions (I&D's)
Monday, December 9, 2013 from 7:00 AM to 8:30 AM (EST)
2013 ASHP Midyear Clinical Meeting Satellite Symposium
In the health-system pharmacy setting, reduction of interruptions and distractions (I&D’s) represents a significant opportunity for improving pharmacy order fulfillment workflow, reducing the potential for error, enhancing job satisfaction, and saving staff time. This educational seminar reviews the prevalence and causes of I&D’s, including missing doses; one institution’s approach to reducing I&D’s, including dose tracking; and how the time saved can be redirected to clinically-oriented services.
Marc Summerfield, MS
Bel Air, Maryland
Sharon Murphy Enright, MBA
Envision Change, LLC
Steve Frigo, BSPharm
Director of Pharmacy Services
St. Louis, Missouri
Target Audience: Pharmacists and Pharmacy Administrators in Health-System Settings
CPE Credit: 1.0 hours (0.1 CEU)
Universal Activity Number: 0025-9999-13-119-L05-P (Knowledge-based)
- List and describe at least three of adverse effects of interruptions and distractions (I&Ds) on hospital pharmacy practice and common root causes.
- Name and describe the intervention that the hospital pharmacy in the case study used to decrease the adverse effects of interruptions and distractions (I&D’s).
- List which metrics were used to measure/evaluate the value of the intervention and describe the results.
- Describe several strategies to redeploy resources to improve services and advance clinical practice through more direct patient care and outreach.
|7:00 AM - 7:30 AM||Breakfast*|
|7:30 AM - 8:15 AM||Educational Sessions|
|8:15 AM - 8:30 AM||Q & A/Open Discussion|
* Indicates a non-educational activity.
Successful completion of this activity requires the participant's signature on the sign-in sheet, active participation in all educational sessions, and completion of an online activity evaluation. The activity evaluation must be completed within one week of the activity. Statements of credit will be uploaded to CPE Monitor within three weeks of successful completion of the activity.
This activity is supported through an education grant from Aethon, Inc.
When & Where
University of Maryland School of Pharmacy
|The University of Maryland School of Pharmacy is a licensed provider of the "Pharmacy-Based Immunization Delivery: A Certificate Program for Pharmacists" developed by the American Pharmacists Association.|