San Francisco, California
London, United Kingdom
When & Where
Abbey Road on the River May 21-25, 2015
Producers of the largest Beatles Tribute Music Festivals in North America since 2002,
Frequently Asked Questions
I purchased my ticket months (weeks) (days) ago and still don't have it. Where is it? We switched to an all electronic ticket system last year. We no longer mail tickets. Please check your inbox for an e-mail from Eventbrite with instructions to print your ticket.
I purchased my ticket during Abbey Road on the River 2012 and still have not received it. What do I do? All tickets that were purchased during Abbey Road on the River in May were e-mailed in June. If you cannot find yours, contact us at email@example.com and we will resend it.
I don't want to buy tickets on the website. Where else can I buy them them? We only sell tickets through our website and at the box office during the event. If you do not like online shopping, feel free to call us at 216.378.1980 and we will process your order on the telephone.
Is 21 and under free admission? Yes, if they are accompanied by someone with a full priced ticket by August 30. One free ticket maximum for each ticket purchased. So if you are a family of four, with two children ages 21 and under, then you only need to purchase two tickets, and then when you arrive at the festival, your two children will be admitted with you for free.
Do day of Show Walk up, Red Cross, Groupon or Living Social deals include free 21 and under admission? No, sorry, they don’t. Prices at the box office are ages 5 and under FREE, ages 6-21 ½ price.
What if I cannot print or lose my ticket? First, don't worry! We have a record of every ticket purchase and can easily track your order at the box office when you arrive.
What's the deal with the Jefferson Starship and Love VIP Upgrade? It is an upgrade, not a ticket. Do not purchase the upgrade without first purchasing a multi-day or single-day Ultimate Ticket To Ride
When and how do I receive my wristband? There are two ways; bring the ticket that you purchased through our website and we will scan it and exchange it for a wristband, or purchase one each day at the box office.
Is there handicap access? While the venues are 100% accessible, it is a large site, and can be difficult at times to get everywhere as easily or fast as you may hope for.
Can you leave and come back during the event? Yes, the daily wristband is the only access you need to get in and out of the festival. 5-day Best Fans get one wristband for the weekend. Wristbands and colors change every day for day single day reserved and GA and walk up.
Are the wristbands transferable? Like if I can't stay up for a late night show (as an ex.), can my teen use it? No, we cannot transfer wristbands or any other credential.
What happens if I lose my pass? If you purchased your tickets through our office or website your order is in our file.
What happens if I lose or break my festival wristband? Losing is not a good thing, breaking we can resolve.
Just wondering, is there going to be designated, enforced smoking areas this year? There is no smoking at the Lawn, Riverview, Pier stages, or inside the building.
What happens if it rains? We hate rain! However we are prepared for it with two indoor stages one outdoor stage fully covered, and schedule contingencies. Even if it rains you will get to see many, many concerts.
I know there are lots of great food vendors, but is there outside food permitted? No coolers, picnic baskets, camelbacks will be allowed. Outside food will be only allowed for children,( i.e. what they need-fruit, snacks, milk), and adults with dietary restrictions can carry small amounts in a purse or medium sized backpack. Fans can bring in one (1) bottle of sealed water not to exceed 20 oz. each.
What do I do when I get to the event site if I have questions? The guest information and ticket check is at the main outdoor box office on behind The Gaylord National Hotel on the side closest to the river. This area is open all hours of the festival.
What are the event hours: Thursday 5p-10p, Fri-Sun Noon-1am, Monday Noon-5pm
Where do I park and how much does it cost? There are many parking lots within National Harbor. Please click this link for complete details.
Are there bike racks on site? No, but you can lock your bike around National Harbor
Is there security on site? Yes, there is 24-hour security.
Where is the closest bank /ATM? There is an ATM inside the hotel.
How hot will it get in the day and how cold will it get at night? Will it rain? While we all hope for the best, watch the forecast, and pack accordingly. A jacket, sweater, hat, flip-flops, couldn’t hurt. Bring sunscreen and ear plugs for kids.
Can I bring an umbrella to block the sun? As long as you are aware of people behind you.
Can I bring water? Yes, one (1) 20 oz. sealed bottle per ticketed person.
Are strollers allowed into the venue? Yes, if it is for an infant/toddler.
Will there be pay phones inside the venue? Sorry, No. Steal an IPhone.
Will there be a Lost & Found? (Lost keys, cell phones, etc.) Yes, there will be a Lost & Found booth at Main Box office.
Will there be First Aid on site? Yes, if you need first aid, go to the Main box office-they will take over form there.
Will there be a festival map available ahead of time? Yes, click here. It will also be on the festival guide being passed out upon entrance. LINE UP SUBJECT TO CHANGE.
Can I bring my guitar, banjo, ukulele, cowbell, timpani, etc. to the late night sing along? Yes, just don’t bring them all.
Can I hang out with the bands? I like bands. And the Abbey Road on the River Bands like the fans: bring them cookies and we know they will hang out with you.
Will the hotel pool be open? Yes.
Where are bathrooms? Inside the hotel on all levels.