PUBLIC INFORMATION IN AN ALL-HAZARDS INCIDENT: MGT-318
Monday, April 21, 2014 at 8:30 AM - Tuesday, April 22, 2014 at 5:00 PM (CDT)
Iowa City, IA
San Francisco, California
London, United Kingdom
This course examines the role of public information in managing an all-hazards incident and provides practical training in crisis communication techniques. In such an incident, it is imperative that community leaders, incident managers, and public information officers are prepared to communicate with the public through the news and social media. The course focuses on the role of public information in incident management, the information needs of the public in a crisis, and the various means of effectively communicating through the news and social media. Upon completion of the course, participants will be able to manage the major elements associated with public information in a WMD, terrorism and all-hazards incident.