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People like to work or do business with others who make them feel comfortable. Business activities and business-social functions provide opportunities to interact with others—opportunities to meet, greet and build relationships. Yet, in today's changing business world, the rules of proper behavior are often neglected or unknown. This seminar enables participants to feel confident in handling themselves, others and business situations with confidence and poise.
Barbara Pachteris an internationally-renowned business etiquette and communications speaker, coach and author. She has delivered more than 2100 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait. In 2010, NJBiz named her one of the Best 50 Women in Business in New Jersey.
Her client list boasts many of today’s most notable organizations, including Microsoft, Chrysler, Bristol-Myers Squibb, Wawa, Con Edison, Pfizer, Inc., Novo Nordisk, Cisco Systems, Common Health, Royal Bank of Canada, Rutgers University and Campbell Soup.
Pachter is the author of nine books including GREET! EAT! TWEET! 52 Business Etiquette Postings To Avoid Pitfalls & Boost Your Career,When The Little Things Count…And They Always Count and The Power of Positive Confrontation. Her books have been translated into 11 languages.
She is quoted regularly in newspapers and magazines, including The Wall Street Journal, The New York Times, TIME Magazine and O Magazine, and she has appeared on ABC’s 20/20, The TODAY Show andThe Early Show. Her discussion on business etiquette appeared in the Harvard Business Review.
Pachter’s areas of expertise include business etiquette, presentation skills, business dress, positive confrontation, assertive communication, business writing, career suggestions, and women in the workplace. She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University. Pachter received the Teaching Excellence Award while adjunct faculty at Rutgers University (MBA program). She is a former ESL teacher.