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Phone Center Testing

Minnesota Department of Revenue

Multiple Dates

Phone Center Testing

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Event Details

The Minnesota Department of Revenue has redesigned our phone centers, and we would like you to try it out and tell us what you think.


Why a redesign?

We simplified the navigation so you can find what you need, used plain language so you understand what you find, and redesigned to meet your needs quicker.

How can you help?

Tell us if you found what you needed, tell us if you understood what you heard, and tell us if our redesign meets your needs.

What can you expect?

  • Come to our St. Paul location
  • Check in at the front desk
  • Work through provided scenarios using our new phone system
  • Give us your feedback
Have questions about Phone Center Testing? Contact Minnesota Department of Revenue

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