Oracle, AmberLeaf and Five9 Customer Experience Autumn Harvest Wine Tasting

JOIN US FOR AN EVENING OF WINE TASTING AT CITY WINERY AND LEARN HOW TO MODERNIZE YOUR CUSTOMER EXPERIENCE AT NYC’S ONLY WINERY DURING THEIR AUTUMN HARVEST!

Right in the heart of NYC, @CityWineryNYC brings the Wine Country Customer Experience to the Big City and while at this unique event, you and your colleagues will “indulge your senses” while experiencing several educational and interactive discussions that are sure to help you build better Customer Experiences. Following this unique roundtable, City Winery’s Sommelier hosting a wine tasting set to Fall Harvest Theme.

Why attend this event?? Many businesses are still organized and operate as they did before cloud, before social, before mobile, before big data and analytics arrived. Imagine for a moment what your business would be like if these technologies were native to your business operations...and not an afterthought. Gain insight from a number of current clients, industry peers, and thought leaders in a "Rolling Roundtable" of sorts that is sure to offer you and your colleagues a unique perspective in a one of a kind environment. Some of the topics on the TAP include:

• Oracle's Vision for a Modern Customer Experience in the Cloud

• Take a Knowledge Driven Approach to serving customer needs

• Maximize service interactions and marketing effectiveness through the convergence of Marketing , Sales and Service

• How to gain efficiency and improved returns on your CX investments

• Complete your transformation to the cloud with Five9 and create more successful customer interactions while increasing contact center productivity, without the capital expense and maintenance of premise-based systems

Don't CRUSH your Customer Service efforts, learn from the best and come out on Top! The Autumn Harvest will be a great opportunity to collaborate with peers, industry leaders, Five9, Amberleaf and Oracle experts to share ideas, stories and best practices. Be sure to bring business cards, for a chance to win some of City Wineries world class wines right here in the heart of NYC. All attendees will also be entered for the onsite raffle supplied by our sponsor Five9. Seats are limited, so click register today!