" rel="stylesheet">
Skip Main Navigation
Page Content
This event has ended

Napster Killed ITIL

HDI Local Chapter; Motown

Friday, June 8, 2012 from 1:00 PM to 4:00 PM (ADT)

Napster Killed ITIL

Ticket Information

Type End Quantity
General Ended Free  

Share Napster Killed ITIL

Event Details

Time: 1 - 4 PM (presentation will begin at 1:15)

Location: Automation Alley,  2675 Bellingham Drive, Troy, MI 48083

Raffle 1: HDI Motown Chapter:  $75 fuel cards (Though you don't have be a member to win...you can join at the meeting or join now by going here:);  

Raffle 2:  ServiceNow:  Gas cards (open to all)     


Remember what Napster did to the music industry?  It changed the playing field--traditional music died, to be replaced by cheaper, more accessible music--all available from an online store with an intuitive catalog.  Now, you can get music anytime, anywhere, on any device.


It's happening again.  Cloud infrastructure is having a similar impact on business computing--no longer are huge on-premise infrastructure investments necessary to support business applications.  We can move faster, promise higher-availability and deliver better quality of service--all at a lower cost than ever before.  But if you're doing all this without an intuitive, actionable service catalog--you're missing out on some of the biggest benefits of the cloud. 


Join us for an informative session discussing why a service catalog is so critical to the success of your cloud initiative.



Alex Ramos , Service-now Transform IT

Visit Alex's Linkedin Profile

 Alex Ramos

For the last fifteen years, Alex Ramos has focused on customer success with enterprise software solutions.  Before coming to ServiceNow, Alex spent eight years designing, implementing and supporting the ITSM solutions of a prominent software vendor.  That included work on Incident, Problem and Event Management processes as well as Service Desk integration.  It also included developing best practices for installation, customization, and support of cloud-based and on-premises solutions.  Alex holds Bachelors and Masters degrees in Electrical Engineering from the University of Michigan, Ann Arbor.  Alex joined ServiceNow in September of 2011.





Have questions about Napster Killed ITIL? Contact HDI Local Chapter; Motown
Attendee List Sort by: Date | First Name | Last Name
Show More

When & Where

Automation Alley
2675 Bellingham Dr
Troy, MI 48083

Friday, June 8, 2012 from 1:00 PM to 4:00 PM (ADT)

  Add to my calendar

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.