San Francisco, California
London, United Kingdom
Getting it Right: GRC, Business Models and User Adoption with SharePoint Implementations
In this informative morning, Bill English, CEO, Mindsharp, will outline four key areas of business that need special attention if SharePoint is going to deliver on it’s promises. Often, when SharePoint implementations fail, they do so because of environmental and cultural factors, not because the technology itself can ‘t support the business processes and goals. English has identified four key areas which lead to less-than-expected results for SharePoint implementations. He will discuss proven frameworks and models to address these problems and give you tools you can use immediately at the office to start improving your SharePoint implementation.
Module 1: Assess and Understand Your Business Environment
Many SharePoint deployments will surface dysfunction in the organization’s business models and overall culture because SharePoint is a business operations platform and has a wide “touch and feel” within most organizations. In this opening module, you will learn two distinct reference architectures and discuss how to perform a gap and redundancy analysis to better understand your business and ECM environment into which SharePoint is being implemented.
What you will learn:
1. How to apply a business reference architecture to your current environment as a method of building an enterprise application architecture for your organization
2. How to use an Enterprise Content Management (ECM) reference architecture to assess the role(s) that SharePoint will play in managing organization content
3. How to discern where you have gaps (missing elements) or redundancies in your environment relative to the reference architectures presented
4. How to discern business model or culture problems when they are surfaced by a SharePoint deployment and ideas on how to solve them
Module 2: Understanding How Users Adopt New Technologies
User adoption of any new technology – especially SharePoint – is not rocket science. Learning how to use existing, proven research in understanding how users adoption new technologies is critical to a successful rollout. Using Diffusion and Chasm Theory, you will learn a coherent, practical strategy on how you can achieve a successful adoption of SharePoint in your environment.
What you will learn:
1. The decision-making process that every person goes through when presented with a new idea
2. The five fundamental elements that need to be addressed in order for a person to accept a new idea
3. A practical strategy on how to build a process for user adoption in your environment
Module 3: Understanding the Core Concepts of Governance, Risk Management and Compliance (GRC)
In this module, we’ll introduce corporate governance terms and concepts and then broadly apply them to a SharePoint deployment. You’ll learn how governance, risk and compliance are connected and why you need to re-state your governance models to include risk and compliance concepts.
What you will learn:
1. The common threads in how corporate governance is defined and how those threads are broadly applied to a SharePoint deployment
2. How agency costs can be conceptualized in a SharePoint deployment
3. Ideas on how to re-state your governance documentation to include risk and compliance
4. Map the different layers of governance to the core elements of your business model and ECM structures
5. Understand how politics and dysfunction in the business models or culture can negatively impact good governance.
6. How a poor ECM architecture and e-discovery pose two core risks to your company and serve as an illustration for how to leverage good GRC to achieve a great SharePoint deployment
Bill English is an industry leader, author, and educator specializing in SharePoint Products and Technologies. As Chief Executive Officer of EBA Companies (Mindsharp and The Best Practices Conference), Bill draws on his experience in business management to teach and consult about integrating SharePoint functionalities to business processes and information organization needs. Microsoft has acknowledged Bill’s professional contributions to the SharePoint community by awarding him the Most Valuable Professional (MVP) award for eleven consecutive years. Since 2000, Bill has authored 14 books on Exchange and SharePoint products, including the Administrator’s Companion for SharePoint Server 2010 by Microsoft Press. Bill lives in Minnesota with his wife and two children, where summer is the six best days of the year!
SharePoint AMS provides SharePoint based e-commerce, membership management and forms solutions. Our products add secure B2B and B2C transaction and order management processes to SharePoint. Used worldwide to organize and process online transactions and to simplify membership management, forms and eProcure processes.
When & Where
Richmond SharePoint User Group
We invite you to join the Richmond SharePoint User Group. For more information, please contact us at firstname.lastname@example.org.
Visit us at www.richmondsharepoint.org.