San Francisco, California
London, United Kingdom
5th October at the Digital Greenhouse
We have the following speakers confirmed for a customer service workshop on 5th October from 12-2pm. The workshop will include a presentation from 3 speakers, followed by a Q&A session. Sure has kindly sponsored the cost of a complimentary lunch at this event.
Charlotte Dunsterville, Customer Experience Director at Sure
Topic: The value of customer service in customer retention and social media
Judie Todd, Founder of the Customer Service Awards, Director of Collaborate Communications and publisher of Chamber Magazine
Topic: The Customer Service Awards and how recognition drives good service
Mark Smith, Owner of The Busy Guernsey Bee
Topic: Customer insight, customer experience, loyalty and retention
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