This is a 60-minute presentation and discussion about the basics of the Kaizen approach to continous improvement for healthcare.
- What is Kaizen?
- How is Kaizen different than a suggestion box?
- How does Kaizen fit with "Lean"?
- What are some practical methods that hospitals are successfully using?
Coffee and tea will be served.
Attendees will receive a paperback copy of "Quotes from Healthcare Kaizen," a $5 value, and will have an opportunity to buy a discounted copy of the book "Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements."
You are welcome to stay past 8 am for Q&A and longer discussion with Mark Graban
When & Where
Mark Graban is an internationally-recognized expert in the field of “Lean Healthcare," as a consultant, author, keynote speaker, and blogger. In June 2011, Mark joined the software company KaiNexus to help further their mission of spreading continuous improvement in organizations, while continuing his other consulting and speaking activities.
He is the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award and is being translated into seven languages. A 2nd revised edition was released in November, 2011.
Mark has also co-authored a second book, titled Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, released in June 2012, now also a Shingo Award recipent. The companion book The Executive Guide to Healthcare Improvement was released in 2013.
For more information, visit www.MarkGraban.com.