Skip Main Navigation
Page Content
This event has ended

Managing Service Level Objectives in System Center Service Manager 2012

Acceleres

Thursday, October 18, 2012 from 12:00 PM to 12:30 PM (EDT)

Managing Level Objectives in System Center Service...

Ticket Information

Type End Quantity
Acceleres Presents Ended Free  

Who's Going

Loading your connections...

Share Managing Service Level Objectives in System Center Service Manager 2012

Event Details

Service Level Objective (SLO) management functionality is a key part of getting business value out of an IT service management system. SLO functionality has taken a big step forward in Service Manager 2012.  Applicable to incidents and service requests, SLO functionality now features multiple customizable calendars and metrics and permits criteria beyond just work item priority.  This session explores Service Manager 2012 SLO functionality and provide ideas and considerations on configuring SLOs, monitoring SLOs in the console, and migrating from legacy Service Manager 2010 functionality.

Have questions about Managing Service Level Objectives in System Center Service Manager 2012? Contact Acceleres

When

Thursday, October 18, 2012 from 12:00 PM to 12:30 PM (EDT)


  Add to my calendar

Organizer

Acceleres

Acceleres, established in 2009 with offices in Seattle and Philadelphia is a Certified Microsoft Silver Partner for the Modern Datacenter specializing in  Microsoft System Center Service Manager and Orchestrator and Windows client / server and Office365 consulting and training. Our services help clients get farther, faster with their IT service management objectives, emphasizing visibility, accountability and efficiency.

What we do

Acceleres products and services include:

Why choose us

  • Acceleres has substantial real world experience in IT management processes, so we understand our clients real needs, objectives and priorities
  • Our strong technical expertise with both Service Manager and Orchestrator enables us to deliver a technical solution that meets those needs
  • We employ a pragmatic, sensible and proven approach to delivering these solutions which results in efficiency and economy

Looking for our webinar videos? Check out our channel on YouTube.

  Contact the Organizer
  News and Updates
2012-10-23 13:36:29

download the recording of this event at www.youtube.com/acceleres

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.