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This session will address workplace performance and communication issues and building supervisory skills in a constructive and proactive manner. Role-playing and case scenarios will be presented.
Topics to be discussed:
• Developing a positive approach to managing conflict
• Recognizing and removing communication barriers
• Focus on achieving win-win outcomes
• Learning skills for handling difficult workplace interactions
Who should attend:
Executive directors, program managers, development officers, marketing/ communications and outreach staff.
Dr. Jacqui Valentine, motivational speaker and communication skills trainer, has conducted numerous workshops and seminars. She has delivered keynote addresses throughout the United States and Canada. Dr. Valentine believes that self-development promotes self-assurance which enhances a brighter, healthier mental attitude. And with that philosophy, she brings vitality to all her presentations.
When & Where
United Way of Westchester and Putnam
United Way’s mission is to advance the common good. With your help, we can create opportunities for a better life by focusing on: a quality education that leads to a better job, which provides the income that can support a family through retirement; and good health. Everything we do supports these building blocks for a better life – and that affects all of us.