San Francisco, California
London, United Kingdom
Focusing on abilities rather than disabilities needs to occur at every level of an organization that is committed to helping people achieve a quality life. This is just one of the new realities that successful organizations of the future will need to address in the process of becoming more person centered. This workshopwill describe some of the most significant issues associated with the best practice approaches of person centered planning and service development.
Come learn about how we can help make a real difference for people by creating new futures through the effective implementation of Person Centered Planning – and why it makes sense to do it even when it is hard!
8:00 - 8:30 a.m. - Registration
8:30 - 10:30 a.m. - ”Critical Elements of Effective Consumer Based Thinking and Planning: What is Best Practice Today?”
10:30 - 10:45 a.m. - Break
10:45 - 12:00 - “Customer Service is Businessas Unusual: A New Way of Seeing Quality”
12:00 - 1:00 p.m. - Lunch is included in the fee. If you need a vegetarian meal or have any other special needs for lunch, please indicate on your registration form.
1:00 - 2:45 p.m. - “Managing Competing Imperatives: Factors that Most Influence Outcomes”
2:45 - 3:00 p.m. - Break
3:00 - 4:00 p.m. - “Responding in New Ways to Some Challenging Situations”
4:00 p.m. - CEU’s and CPDU’s will be provided at the end of the training. To receive CPDU’s, you must sign in at the beginning of the training and complete the Evaluation Form at the end of the day. To receive CEU’s, you sign in and must be present to pick up your certificate at the end of the seminar.
When & Where
The Arc of Illinois
The Arc of Illinois is a non-profit organization committed to empowering persons with disabilities to achieve full participation in community life through informed choices.