Maker Faire Bay Area 2013: Maker Ticketing
San Mateo, United States
This site is for Makers, Presenters, and Performers only.
If you are an attendee, please visit here.
The lead contact for each exhibit will receive codes by email, which can be redeemed for passes or tickets.
If you haven't received your codes, email email@example.com.
You and your assistants must obtain your passes or tickets in advance.
PRESENTERS (Scheduled Stage Presentations):
Codes can be redeemed for 2 one-day tickets. Useable only during show hours: Sat 10-8, Sun 10-6. Enter at any gate.
- If you need entrance before show hours, contact your stage coordinator.
Codes can be redeemed for one-day tickets. Quantity varies. Useable only during show hours: Sat 10-8, Sun 10-6. Enter at any gate.
BAZAAR BIZARRE VENDORS:
Codes can be redeemed for 2 All-Weekend Entry Passes. Useable anytime: pre-event/setup and during show hours. Follow directions provide by Bazaar Bizarre.
Bring your Maker Entry Pass, so it can be scanned and exchanged for a wristband for easier in/out access on Saturday and Sunday during non-public hours. If you do not have an entry pass but are helping a maker setup, you need to know the 4-digit project # as security will be at each entrance point.
Saturday and Sunday:
You must have a Maker Entry Pass or wristband to enter Maker Faire prior to public show hours. The easiest scenario is to enter with your wristband, received during setup on Thursday or Friday. Complimentary and Discount Tickets cannot be used during non-public hours.
Detailed setup information can be found in the Maker Toolkit.
We strongly encourage you to set up on Friday, May 17.
Saturday, May 18: 10am - 8pm
Sunday, May 19: 10am - 6pm
I can’t find my promotional codes to get my passes or tickets. What do I do?
The codes were sent to the exhibit lead by email. They were sent to the same address as all other communications. Search your spam and inbox for an email with the subject: [Maker Faire 2013: Important - Maker Entry Pass and Ticket Codes]. If you still can’t find the email, email firstname.lastname@example.org with the subject line: CODES: Project # and Project Name.
While redeeming my codes on eventbrite, how much time do I have?
Your session will time-out after 30min.
Is there a deadline for getting my passes or tickets?
There is no deadline for redeeming your codes. However, be sure to obtain and print your Maker Entry Passes before setup and bring them in advance of the event. They will be exchanged for wristbands.
I tried to redeem my code for a pass/ticket, but I am getting the following error message:
Check to make sure you entered the correct access code. The best thing to do is copy and paste the code directly from your email. Codes are usually a series of letters and numbers. The letters are case-sensitive.
Still having trouble?
Check with your exhibit lead to make sure they gave you the correct code.
I tried to redeem my code for a pass/ticket, but I am getting the following error message:
Make sure you only selected the quantity of tickets/passes allowed by the code.
Check your original email and/or with the exhibit lead to make sure they gave you the right quantity.
If you are sure you have the right code and it has not been used up, please wait 2 hours and try your code again. It is possible that you recently clicked the back button on your browser or tried to redeem your code in more than one browser at a time. This will cause our system to think the code has been used.
Give the system enough time to reset your code to a usable state, approx 2 hours.
One of my assistants changed. How do I change the Maker Entry Pass to the new name?
The name on the pass or ticket does not have to match the name of the person using it. If you’ve already sent the e-ticket to your previous helper, ask him/her to forward it to your new assistant. It can be printed many times, but only be used once. You do not need to notify us of the change. If you would like to update the names of your pass holders, click here for instructions.
How do I get my passes or tickets once I have redeemed my codes online?
You will receive an email confirmation with a link to print your passes or tickets from your computer.
I did not receive an email confirmation when I ordered my tickets, what should I do?
Check your spam or gray mail folder, in case it was misdirected. If you are unable to find it, email email@example.com to have it resent. Please include the project #, name and email address used to order the tickets.
I am not able to print my tickets, what should I do?
Adobe has a site which reviews the common issues with printing .pdf files
In the article you will see the quickest resolution is to print as an image - Step 1
If this article doesn't help to resolve the issue, please let us know at firstname.lastname@example.org.
Do I have to print my pass or can I bring my e-ticket on my phone or pad?
Yes, you can bring your pass on your phone or pad, but it will be easier and foolproof if you print it out. If you decide to keep them on your phone, please download the Eventbrite attendee app: http://www.eventbrite.com/eventbriteapp/.
I have my passes and tickets, now what?
Bring your passes for setup. When you arrive onsite, your Maker Entry Pass will be exchanged for a wristband, which will allow pre-show and setup access.
If you arrive during show hours, you can enter at any gate with your eventbrite pass, ticket, or wristband.
- Maker Entry Passes and Wristbands can be used for pre-show access.
- Complimentary tickets can only be used during show hours.
Do we need to have passes or tickets for pre-show setup days: Thursday/Friday?
Passes or tickets are not required on pre-show days, but there will be security ensuring that only participants and their helpers are entering the fairgrounds.
We strongly recommend that you bring your passes on setup days, so they can be exchanged for wristbands. Wristbands will allow for faster in/out access on Saturday and Sunday.
On all pre-show days, there will be security at all gates. They will ask for your entry pass or wristband. If you do not have either, be sure to know your project number for entrance.
On Saturday and Sunday, security and gate staff will not let you in with only your project number. You must have a pass or wristband.
What day(s) and hour(s) will Maker Faire be open to the public?
Saturday, May 18th – 10 a.m. to 8 p.m.
Sunday, May 19th – 10 a.m. to 6 p.m.
Where can I park?
Saturday & Sunday, parking at the Event Center is $20.00 per car per day.
Setup Days - On the setup days leading up to Maker Faire, parking is free.
Saturday & Sunday - Makers can purchase discounted parking for $20.00 per vehicle for the weekend to avoid paying public parking rates. Discount parking passes must be purchased at the Maker Service Center only on Friday, May 17th from 10am – 6pm and will not be available for purchase on show days. Only one pass will be available per maker exhibit.
Saturday & Sunday, there will be plenty of Free Parking available offsite. Check makerfaire.com. Please plan for a short walk or shuttle ride from some of these lots. Thursday & Friday, there is free parking at the Fairgrounds for setup.
Important: In the weeks prior to Maker Faire, please check the Getting to Maker Faire page and the Maker Toolkit for updates on available parking and traffic route recommendations.
Where is the ADA parking located?
There are a variety of ADA options for parking. Please visit the Getting to Maker Faire page.
As a maker, we recommend buying a weekend parking pass at the Maker Service Center on Friday and coming before 9am Saturday and Sunday to park in the ADA spots in the main east lot off of Saratoga.
If you arrive after 10:30am Saturday or Sunday, we recommend parking at Crossroads parking lot or another offsite lot with ADA shuttles, which is free. Directions here.
Where can I park my RV?
We suggest you contact the San Mateo Event Center directly to get specific answers to your RV parking questions. Expo Center phone number is (650) 574-3247, their RV parking form is here:
Is public transportation available?
Will you have bike parking?
Yes, during Saturday and Sunday, secure Valet Bicycle Parking is provided. On setup days, bikes can be brought with you to your exhibit or locked to a fence at the fairgrounds.
Is there any resources for carpooling to Maker Faire?
Yes, there are a variety of rideshare options we recommend. See more details here.
What if it rains?
The show will go on! Bring rain gear.
What can I expect?
To have the time of your life! You'll be surprised and intrigued with every corner that you turn. We're so excited to have you at Maker Faire. If you are exhibiting, thank you for all of your hard work in preparing, bringing your project, and sharing your passion with thousands of people over the weekend!
Rain or Shine. No Refunds/Exchanges. Tickets and passes cannot be replaced.
MAKE is the first magazine devoted entirely to Do-It-Yourself (DIY) technology projects. MAKE unites, inspires, informs, and entertains a growing community of resourceful people who undertake amazing projects in their backyards, basements, and garages. MAKE celebrates your right to tweak, hack, and bend any technology to your will. MAKE is published quarterly by Maker Media, Inc., that also produces the wildly popular Make: Online (www.makezine.com), the Maker Shed online store for DIY kits, books, and more (www.makershed.com), and the world's biggest DIY festival, Maker Faire (www.makerfaire.com).
"The Maker movement has brought the pre-1970s world of basement workshops and amateur tinkering into the digital age." -- The New York Times
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