Professor John Deighton will present his seminar on “Brands and the Internet.”
Tuesday, 12th June 2012 from 14:30 - 16:00
The seminar will be followed by a drinks reception at Saïd Business School
By invitation only.
Abstract: The Internet favors fragmented meanings over common knowledge. It tolerates insurgent ideas over orthodoxy. And when the Internet is engaged with on mobile platforms, as it increasingly is, it does not absorb its audience’s attention as fully as television and radio once did. Indeed the very term ‘audience’ may not apply to social and digital media. What is to become of the manufacturing of consensus? Will brands, today a safe measure of marketing success, simply matter less? From an analysis of contemporary Internet marketing practices and heavy Internet users I will propose an answer.
Professor John Deighton is the Harold M. Brierley Professor of Business Administration at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on online and direct marketing. He is the immediate past editor of the Journal of Consumer Research, a leading outlet for scholarly research on consumer behavior, and was the founding co-editor of the Journal of Interactive Marketing, which reports academic research on marketing and the Internet. He initiated and leads the HBS Executive Education program titled Taking Marketing Digital. He has served as course head of the first year MBA course in Marketing, and has taught elective MBA courses in Business Marketing, Consumer Marketing, Interactive Marketing and Digital Marketing Strategy.
His current research (which can be followed on Twitter at HBSmktg) deals with online marketing and is conducted largely by close study of specific situations. He has studied the use of social media in the Obama/Clinton primary campaign, the Dove "Real Beauty" campaign, the business models of Demand Media and Cheezburger.com, the use of blogging in the Ford Fiesta launch, how the Coca Cola Facebook presence is managed, management styles and practices in the shift in the music industry from physical to digital product, database marketing in Hilton Hotels' frequent guest program, and a series of cases on the processes by which viral videos such as 'United Breaks Guitars' and the 'JK Wedding Dance' were propagated online and offline.
His recent academic publications have been on online marketing, including "Adding Bricks to Clicks: Predicting the Patterns of Cross-Channel Elasticities Over Time", in the Journal of Marketing, and"Interactivity's Unanticipated Consequences for Marketers and Marketing" in the Journal of Interactive Marketing. His research on marketing management and consumer behavior is published in the Journal of Consumer Research, the Journal of Marketing Research, the Journal of Marketing, Organizational Behavior and Human Decision Processes, the Harvard Business Review, and other journals. His research has received a number of commendations, including the "best article" award of the American Marketing Association for an article in the Journal of Marketing, and an honorable mention in the Journal of interactive Marketing. He received the University of Chicago's Hillel J. Einhorn award for excellence in teaching, and was named "outstanding educator" by the Direct Marketing Education Foundation. He has been a visiting scholar at the University of Tokyo, Duke University's Fuqua School of Business, and the Judge School of Business at Cambridge University.
He is the Executive Director of the Marketing Science Institute, a board member of the Direct Marketing Education Foundation, and a Director of the Berkman Center for Internet and Society at Harvard University. He received the Greenhill Award for outstanding service to HBS, where has been on the faculty since 1994.
Prior to joining the Harvard Business School he was on the faculties of the University of Chicago and the Amos Tuck School, Dartmouth College. His Ph.D. is in marketing from the Wharton School, University of Pennsylvania. He has an undergraduate chemical engineering degree from the University of Natal and an MBA from the University of Cape Town. His applied research includes consulting with a number of U.S and international corporationns.
Photographs may be taken at the event. If you do not wish to be photographed, please email firstname.lastname@example.org
A list of attendees may be made available during/after the event. If you do not wish your name, position and organisation to appear on this list, please email email@example.com
Please see www.sbs.oxford.edu/dars for information on the way in which your personal data are held and used in the University of Oxford's Development & Alumni Relations System (DARS). If you no longer wish to be contacted by Saïd Business School by email, or wish to alter the way your data are held and used, please send a suitably worded email to firstname.lastname@example.org
When & Where
Saïd Business School
GOTO is an actioned orientated problem solving community geared towards addrsssing some of the most complex issues that the world faces today.