Emotional Intelligence (EQ) is a very important part of our daily lives. EQ is considered by some to mean only “people skills”. Instead emotional intelligence involves the ability to choose words, emotions and action to interact with and react to other people on a deeper level. This workshop will explore factors that affect the communication process, including participants' listening aptitude and behavioral style. By the end of the training, you will learn practical strategies for building EQ. Understanding EQ can expand your self-awareness and enable you to use emotions to your advantage. Any professional interested in taking their interpersonal skills to the next level by increasing their understanding of self should take this training. (3 hours)
Trainings with the Illinois Department of Human Rights - Institute for Training and Development are accessible to and usable by persons with disabilities in compliance with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973 and the Illinois Human Rights Act.
A person with a disability needing an accommodation to participate in IDHR trainings should contact the Institute for Training and Development at 312-814-2477 or (TTY) 866-740-3953 or at IDHR.Training@illinois.gov
The Institute for Training and Development requires seven (7) business days to obtain any reasonable accommodation. If for some reason you cannot attend your scheduled training, you must request the cancellation of the reasonable accommodation at least 72 hours prior to the date of training. All requests must be in writing and should include reason for cancelation. Failure to comply may result in suspension of future training privileges.
When & Where
Illinois Department of Human Rights
The Illinois Department of Human Rights (“IDHR”) is the state agency responsible for enforcing the Illinois Human Rights Act (“Act”). The Illinois Human Rights Act prohibits discrimination in the areas of:
- Fair Housing
- Financial Credit
- Public Accommodations
- Sexual Harassment in Education
To learn more about IDHR please visit our webpage at: www.illinois.gov/dhr
To request a reasonable accommodation for this event, please contact the Training Unit at 312-814-2477 (Voice) or 866-740-3953 (TTY) at least 72 hours prior to the date of the event. E-mail messages can be sent to: IDHR.Training@Illinois.gov