Join Social Media Club North Jersey for “I love you. I hate you. Customer feedback in a social world” , an informative breakfast event, during which we will explore the dynamics of engaging with customers via social networks and share best practices.
Tuesday May 25, 2010
Time: 8am to 10am
Location: Houlihan's in Secaucus
Social media tools are ideal for increasing a brand's or company's digital visibility and connecting with potential customers. By their very nature, they are social and welcoming of comments and interaction. But, what if someone leaves a negative comment? What will you do? How can you prepare? Are you ready to hear the truth, take responsibility and truly make the most of your customer relationships?
Leading the Discussion:
Christine Whittemore, chief simplifier, Simple Marketing Now LLC, has been immersed socially since 2006 – personally, for a brand and for her business. Follow her on Twitter @cbwhittemore, visit Simple Marketing Now on Facebook or visit her blogs: Flooring The Consumer, Simple Marketing Blog, Carpetology Blog and The Smoke Rise & Kinnelon Blog.
Devon Valenti, marketing manager North America, ALK Technologies, manages the social media presence for ALK’s CoPilot Live North America, a smart phone and iPad based GPS application. Follow her on Twitter @CoPilotLive_NA, visit CoPilot Live on Facebook or visit the CoPilot Live blog for North America.
Be ready to explore and discuss how to make the most of customer feedback and manage your social reputation in this social world during this timely and relevant presentation. Plan for congenial networking, lively Q&A, and a delicious buffet breakfast!
All are welcome:
Practitioners and consumers of social media
Marketing and communications professionals
Journalists and bloggers
Professors and students
Web designers and artists
We look forward to seeing you on May 25th!
When & Where
Social Media Club North Jersey
We are a nonprofit organization promoting literacy, ethics and best practices of social media. We conduct monthly educational/networking events throughout the 8 northernmost counties of NJ and look forward to seeing you soon.