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his talk is tailored for an audience of IT and startup professionals working with Lean Startup, Agile, Kanban, or other related methodologies. This session is a "dry run" of a talk Mark will be giving at the Lean Kanban North America conference in Chicago on April 29.
Obviously, software companies are not car factories. Perhaps the furthest from car factories or software companies would be hospitals and other healthcare facilities? Healthcare might be the ultimate in knowledge work, yet Lean principles apply well in these settings, further demonstrating the universality of Lean. In Lean healthcare environments, patients win, nurses, doctors, and other healthcare workers win, and the hospitals win. What does it take to make even these often impenetrable cultural fortresses accept and embrace Lean? What does Lean look like in these settings? What can you learn and apply to your situation by seeing how Lean fits into healthcare institutions? In his talk, Mark Graban will talk about various types of waste in healthcare and will explain how Lean improvement and management principles are transforming healthcare, what challenges are overcome, which challenges remain, and what's working (or not) around the world.