8:45-9:00 Welcome and announcements
9:00-10:15AM- Dr. Michael Blackstone
Title: Partnering with Physicians-The New Model
Brief Description: Too often agency-physician relations deteriorate into burdensome exchanges that must be endured, rather than fruitful alliances to provide optimal patient care. Understand why this happens and what you can do to promote partnerships with your referral sources. Understand how ACOs and bundled payments are creating market incentives to promote such partnerships, and what you need to do to ensure you have a seat at the table.
BIO: Dr. Michael Blackstone earned his medical degree at the Louisiana State University Health Sciences Center in New Orleans, LA and subsequently trained at the University of Alabama at Birmingham in the combined Internal Medicine and Pediatrics program. Dissatisfied with the growing paperwork burden placed upon healthcare providers, he started SutureSign – an electronic document delivery network designed to reduce that burden and help physicians capture lost signature-related revenue, ultimately making electronic signature work for all parties. Due to SutureSign’s success, he rarely has time for clinical work, but he still enjoys caring for both adults and children when he can. He lives in Birmingham, AL with his wife and four children.
10:15-10:30-Break and vendors
10:30-11:45-Thelma Bowen, RN MSN
Title: “The Super Nurse: How to Ensure your RN’s comply with the Medicare Duties and Responsibilities of the Registered Nurse”
Brief Description: Take the guesswork out of trying to figure out what Medicare expects from the Registered Nurse. Learn the duties and responsibilities of the Registered Nurse as defined by Medicare and establish a plan for getting it done in a simple, easy to follow-format. This fast paced presentation includes the top duties and responsibilities of the RN including those that place the agency at highest risk for payment denial. Learn how to avoid problems and meet the requirements. The participant will receive valuable handouts including a one reference for the RN to carry, tips for annual evaluation, examples of documentation that supports the patient eligibility and establishes that skilled care is reasonable and necessary throughout the episode, a list of skilled nursing interventions that are covered by Medicare and more!
BIO: Thelma Bowen is a Registered Nurse with a Master’s Degree from the University of Texas Health Science Center at San Antonio. She has been a hospital nurse with specialties in maternal and child nursing and nursing administration. For the last 27 years her focus has been on home health with experience as a Director, Administrator, Director of Business Development and full-time visit nurse. She is the owner and CEO of HealthCare Compliance Services, a consulting firm with a focus that includes Medicare regulatory compliance, Medicare billing compliance, mentoring, and auditing. Thelma was a conference speaker for Texas Association of Home Care & Hospice TAHC in 2011, has published two books in the last two years related to Medicare compliance, has contributed to over 40 articles and provides webinars. She is currently contracted with AACOG (Alamo Area Council of Governments, Bexar Area Agency on Agency) where she has developed a new program and provides caregiver coaching for family caregivers who are providing care for sick and disabled loved ones in the home.
11:45-12:30- Lunch and vendors
12:30-1:45- Kathy Bellard-
Title: In-Sight Into Low Vision: Transform Care thru Knowledge
1 in 3 Americans over the age of 75 lives with sight loss, it is listed as one of the top 4 reasons people fall, and is a leading cause of a person needing to be admitted to long term care.
Low vision exacerbates every other disease process- is responsible for not only falls but also medication errors, cuts, bruises, decreased orientation, depression, and could be the underlying reason for frequent hospitalizations.
Many of your current patients suffer with visual impairment and their functional deficits are directly associated with decreased visual acuity.
Bio: Kathy Bellard obtained her BSN from McNeese State University in Lake Charles, Louisiana May of 1990. Her career has spanned 23 years and has included critical care, management, home health care, sales, marketing, and program development. She has worked for several national publicly traded companies both in healthcare and product sales. Kathy possesses a natural ability to combine innovation, creativity, clinical, and business skills in developing specialty programs specifically designed for the needs of those delivering care in the home. During her tenure at HomeSight she discovered a passion for the visually impaired patient and a desire to educate and train her peers and colleagues to identify, assess, document, and seek ways to improve patient’s quality of life while improving outcomes for the agency! Kathy currently resides in Birmingham, Alabama- is a Hospice Care Consultant and most recently fulfilled a long time dream of starting her own Healthcare Consulting Business
1:45-2:00- Break and Vendors
Title:Top Medicare Claim Denials for Home Care...And How to Avoid Them
Brief Description: Not since the 1990's has the home health industry been under such scrutiny. Between RAC audits and ZPICs, there has never been a better time to proactively manage your business. Increasing denials can affect your payments, often leaving you strapped for cash.
BIO: Haydel Consulting Services is a small boutique consulting firm located in South Louisiana, the heart of Dixie and the center of anti-fraud activities. Julianne founded the company in 2000 and has worked with numerous home health agencies and hospices throughout the years crafting services to meet the needs of an elite group of clients. Services include startups, changes of ownership, appeals work with RACs, ZPICs and MACs and quality assurance. She is also a Partner in The Coders, a company devoted to coding for home health agencies.
Julianne shares her information on her blog and admits to learning more from her readers than they likely learn from her. Spend some time with her and her colleagues at www.haydelconsultingservices.com.
3:15-4:30-Donna Naugher, RN, HCS-D, COS-C, HCS-O
Home Health, Private Duty and Behavioral Health Surveyor with the Accreditation Commission for Healthcare (ACHC).
Title: Survey the Expert: Top Deficiencies and how to correct prior to a survey.
Brief Description: Learn the top survey deficiencies that is noted across the country and what an agency should do to prepare for an upcoming survey.
BIO:Donna has worked in the medical field for 22 years as an RN. Her hospital nursing experience consists of Surgical ICU, Neuro ICU, Psychiatry (Adult, Adolescent, Geri, Private Practice, Emergency Room RN Consultant and Dual Diagnosis), Cardiac ICU and PACU. She started working in the Home Health field approximately 12 years ago as an Admission RN. Since transitioning into the Home Health arena, Donna has been a QA Director over 4 offices with one being primary Behavioral Health patients. During that time she performed internal audits and mock state audits for each site. She has worked with the state of Alabama Home Health Quality Initiative Campaign on the Prevention of Pressure Ulcers and was chosen as the OASIS specialist to represent Alabama at the Fazzi/Delta OASIS-C Best Practice Forum to assist in creating the OASIS-C Best Practice Manual used by all Home Health care agencies. She is an OASIS and Coding specialist and was a speaker at the 2010 Home Health Coding Summit for Decision Health. She assisted in Beta testing the new Home Care Specialist – OASIS certification for the Board of Medical Specialty Coding. She has worked as a consultant for Fazzi Associates with the OASIS Plus II Improvement Project and in the coding area. In the past few years she has worked with a large home health corporation as a Clinical Manager, Performance Improvement Clinical Specialist and then was placed in the role of a Regional Preceptor in education to new clinicians starting in the Home Health field. She has traveled all over the United States teaching clinicians and Administrators about Conditions of Participation, Medical Necessity and Documentation. She has worked as a consultant to assist agencies with Pre-RAC audits. Donna currently works with ACHC as a Home Health, Private Duty and a Behavioral Health Surveyor.
Wrap up and surveys