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Help Desk 101 -- Boston, MA

Spiceworks University

Saturday, August 18, 2012 from 8:00 AM to 12:00 PM (EDT)

Help Desk 101 -- Boston, MA

Ticket Information

Ticket Type Sales End Price Fee Quantity
Help Desk 101 (8am - 12pm)
Standard Registration -- Want to pay only $99? Enter Promo Code EARLYBIRD by 8/4 to get the special Early Bird rate!
Ended $149.00 $0.00

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Event Details

Welcome to Spiceworks University!

We're looking forward to bringing the following great class to your 'hood - we hope you'll join us! Make sure to register by the Early Bird date (shown above in the ticket section) to get the best price.

MORNING CLASS -- Help Desk 101: How to Run a Rockin' Help Desk (8am - 12pm

In this four-hour class, taught by a full-fledged IT pro, you’ll snag tools, templates, and tips for managing an effective Help Desk. Not only will you open up time you didn’t even know you had, you’ll prove once again that you’re worth your weight in gold.

 Check out the full class description >>

Really want to give your IT muscle a work out?

We are also offering a full day of hands-on training on August 17th - the day before this one! Our SpiceTrainer will be offering Spiceworks 101: Foundations and Lab on Friday.

Learn more >>


We want our students fueled and alert for class, so we'll have some drinks and light snacks.


Please direct all questions and comments to SpiceTrainer Alex Scheidel

Alex, our Connecticut-based SpiceTrainer has been working in IT for more than 12 years, plus he holds an A.S. in Computer Systems Tech and a B.I.T. in Network Administration. He’s actively involved in IT on a daily basis – checking logs, supporting users, putting out fires, and implementing projects, and he loves it! Other than tech, and freshly baked chocolate chip cookies, he also loves to share his knowledge with others, and he’s very happy to help you get the most out of Spiceworks.

Find him on the community: Alex Scheidel's Profile

Have questions about Help Desk 101 -- Boston, MA? Contact Spiceworks University

When & Where

Hampton Inn - Auburn MA
736 Southbridge Street
Auburn, MA 01501

Saturday, August 18, 2012 from 8:00 AM to 12:00 PM (EDT)

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Help Desk 101 -- Boston, MA
Auburn, MA Events Class

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